Jaaliyah Mcknight
New Orleans,LA
Summary
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level pro desk position. Ready to help team achieve company goals.
- Efficient Medical Administrative Assistant skilled in tackling administrative and patient-oriented tasks in fast-paced environments. Versed in supporting high-volume administrative operations and fostering continuous satisfaction.
- Customer-focused professional with successful 1-year career in Assistant Manager sector.
- I completed a typing course to improve my keyboarding skills after attending a Medical Assistant program for ten months, where I typed a lot after finishing my homework. Additionally, I took a Microsoft Software class for two years in high school, Which involved a lot of typing. As a result, I have excellent typing skills and am very quick on the keyboard.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pro Desk
Home Depot
05.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Assistant Manager
Walmart
02.2023 - 05.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Improved operational efficiency by adopting new technology for inventory management..
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Team Member
Subway
01.2020 - 11.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Associate Degree in Medical - Medical Administrative Assistant
Ultimate Medical Academy
Tampa, FL11.2024
CNA - Nursing Administration
Delgado Community College
New Orleans 05.2024
High School Diploma -
Warren Easton High School
New Orleans, LA05.2023
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Great Typing Skills
- Flexible and Adaptable
- Calm Under Pressure
- Great Listener
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Pre Education Training - 2years
Timeline
Pro Desk
Home Depot
05.2024 - Current
Assistant Manager
Walmart
02.2023 - 05.2024
Team Member
Subway
01.2020 - 11.2021
Associate Degree in Medical - Medical Administrative Assistant
Ultimate Medical Academy
CNA - Nursing Administration
Delgado Community College
High School Diploma -
Warren Easton High School