Jaaliyah Williams
Pensacola
Summary
Prepared for Office Floater role. Experience in managing variety of administrative tasks and supporting multiple departments. Focused on team collaboration and achieving results reliably while adapting to changing needs. Skilled in scheduling, communication, and organization with cooperative and flexible approach.
Overview
5
5
years of professional experience
Work History
Office Floater
Dynamic Pain And Wellness
06.2023 - Current
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Assisted clinical staff with patient flow, optimizing office efficiency throughout daily operations.
- Coordinated communication between departments, enhancing collaboration and service delivery.
- Maintained accurate patient records using electronic health record systems, improving data retrieval processes.
- Trained and supervised employees on office policies and procedures.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Supported various departments by rotating between tasks, ensuring consistent productivity across all areas.
- Assisted and trained onboarding new employees, providing tasks : Checkins , Checkouts , Medical Assisting , Bracing Patients , Prepping Paperwork .
Home Health Aide
First Light Home Health
08.2024 - 08.2025
- Assisted clients with daily living activities, ensuring comfort and dignity.
- Administered medications according to prescribed schedules, enhancing adherence to treatment plans.
- Developed strong relationships with clients, fostering trust and emotional support.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted disabled clients to support independence and well-being.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
Crew Trainer
McDonald's
05.2021 - 05.2023
- Trained new crew members on operational procedures and customer service standards.
- Mentored team members to enhance performance and ensure compliance with safety protocols.
- Developed training materials to streamline onboarding processes for new hires.
- Monitored daily operations to maintain quality standards and improve efficiency.
- Assisted in inventory management to minimize waste and optimize supply usage.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
High School Diploma -
PineForest Highschool
Pensacola, FL05-2023
Skills
- Maintaining confidentiality
- Reception duties
- Filing systems
- Supply ordering
- Meeting preparation
- Positive attitude
- Customer service
- Patient charting
- Medical terminology
- Appointment scheduling
Timeline
Home Health Aide
First Light Home Health
08.2024 - 08.2025
Office Floater
Dynamic Pain And Wellness
06.2023 - Current
Crew Trainer
McDonald's
05.2021 - 05.2023
High School Diploma -
PineForest Highschool