Answer telephone calls and inquiries at the front counter in order to provide customers with information relating to all aspects of vehicle licensing; maintain strict confidentiality of all customer information and telephone calls based on DOL rules and regulations; use electronic system for the processing of vehicle and vessel titling and registration
Assisting customers in a high-volume environment
Assisting with various office duties
Answering phones
Filing
Computer work - data entry, etc
Money Management/cash handling
Ability to provide great customer service.
TACOMA COMMUNITY COLLEGE
OFFICE WORKER
07.2021 - 12.2021
Job overview
Answer telephone calls and inquiries at the front counter in order to provide students and the public with information relating to all aspects of Enrollment Services; maintain strict confidentiality of all student information and telephone calls based on FERPA rules and regulations; use electronic filing system, OnBase, for the scanning of various Enrollment Services documents; assist students to complete the online application at Help Center and answer general questions.
Pierce
Tacoma
Administrative Assistant
07.2020 - 03.2021
Job overview
CountY health department
Doing administrative and clerical tasks (such as scanning or printing)
Preparing and editing memos, and emails
Arranging meetings/appointments
Maintaining folders and files on servers
Recording meeting minutes
Liaising with teams and units.
Tacoma community College
Office Worker
02.2019 - 07.2020
Job overview
Answer telephone calls and inquiries at the front counter in order to provide students and the public with information relating to all aspects of Enrollment Services; maintain strict confidentiality of all student information and telephone calls based on FERPA rules and regulations; use electronic filing system, OnBase, for the scanning of various Enrollment Services documents; assist students to complete the online application at Help Center and answer general questions.
Palace Law
Receptionist
01.2018 - 08.2018
Job overview
Welcomed clients and vendors by greeting them, in person and on the telephone, answering or referring inquiries
Directed visitors by maintaining employee and department directories, giving instructions
Offered refreshments
Continued security by following procedures
Maintained telecommunication system by following manufacturer's instructions for house phone and console operation
Kept safe and clean reception area by complying with procedures, rules, and regulations
Sustained continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
Contributed to team effort by accomplishing related results as needed
Retained client contact lists for daily communicate and birthday/Christmas cards
Scanned correspondences and accounting as needed
Print envelopes, track priority and certified mail, track incoming calls.
County of Los
Intermediate Clerk
05.2016 - 07.2017
Job overview
ANGELES
Processed documents according to established procedures
Reviewed documents for completeness, accuracy, and legal compliance
Utilized office machines such as computers or terminals, copiers, scanners, or calculator’s incidental to the performance of other duties
Sorted, arranged, and filed documents; retrieved and issued filed materials.
DRA, Inc
Administrative Assistant
10.2014 - 05.2016
Job overview
Verified that information in the computer system was up-to-date and accurate
Compiled statistical information for special reports
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
H & R Block
Customer Service Professional
12.2014 - 04.2015
Job overview
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
Made copies, sent faxes, and handled all incoming and outgoing correspondence.