Jaara FALL
Tampa,FL
Summary
Results-oriented manager with 10 years of experience. Strong in punctuality, time management, and teamwork. Skilled in written and oral communication, with a knack for quickly adapting to new technologies.
Overview
8
8
years of professional experience
Work History
Area Field Manager
Citywide Janitorial LLC
, NC
01.2017 - Current
- Perform building cleaning inspections to ensure quality control.
- Managed 20 W-2 employee payroll and 8 contractor direct deposits.
- Streamlined company documents by utilizing various Microsoft platforms.
- Trained and guided staff on company application features and policy adherence.
- Conducted initial phone interviews and pre-screenings to evaluate candidates for various positions.
- Managed product and inventory for 25 facilities, coordinating with various vendors.
- Managed the accounting budget, optimizing profits for the company.
- Identified areas of product or service improvement by analyzing customer feedback.
- Led team meetings to discuss goals, progress, challenges, and solutions.
- Maintained relationships with key stakeholders including customers, vendors, suppliers.
- Prepared assignments and schedules for field team, equipped team with materials and tools required and managed client relations by acting as liaison between client, team, and vendors.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Home Advisor
Better Mortgage Inc.
, NC
01.2021 - 03.2022
- Increased client engagement by proactively generating leads and establishing trust through regular follow-ups.
- Navigated through various platforms including Slack, Salesforce, AWS, and Jira.
- Streamlined process of connecting clients with Loan Originators.
- Educated clients on the residential mortgage loan process and various loan products.
- Assisted clients in preparing underwriting documentation.
- Effectively organized and prioritized time-sensitive documents
- Established relationships with Real Estate Agents and facilitated clear communication between Underwriting and Closing teams.
- Researched and evaluated the best products for the customer's needs and budget.
Education
Some College (No Degree) - Entrepreneurship
South Piedmont Community College
Skills
- Communication
- Leadership and Training
- Attention to Detail
- Time Management
- Schedule Coordination
- Inventory Management
- Computer Literacy
- Problem Solving and Creativity
Languages
English
Accomplishments
- I was promoted to Area Field Manager in January of 2022 due to my leadership ability's.
- I then received a "VIP recognition award". This award shows my commitment and dedication in making a difference.
Timeline
Home Advisor
Better Mortgage Inc.
01.2021 - 03.2022
Area Field Manager
Citywide Janitorial LLC
01.2017 - Current
Some College (No Degree) - Entrepreneurship
South Piedmont Community College
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