J. AARON WELLS

Working for Asurion as a contractor to Verizon installing and servicing residential and commercial 5G ultrawideband internet. Job duties include troubleshooting equipment, mounting indoor and outdoor reception devices and routing and terminating different types of cat 6 cabling.

• Maintained accurate records of customer interactions and resolutions.
• Resolved customer issues through troubleshooting techniques.
• Developed plans for efficient cable routing methods based on customer needs.
• Diagnosed network connectivity issues by checking routers, switches, cables. to ensure proper functioning of the network infrastructure.
• Inspected existing cables to identify any potential issues or faults.

• Installed satellite dishes and coax cable networks to run Directv
• Inspected, maintained, and repaired Directv equipment at customer sites across southern Ohio and northern Kentucky
• Kept professional personal appearance and tidy vehicle to uphold company reputation
• Documented maintenance and repair activities and maintained files
• Selected tools and equipment to perform Directv installations or repairs
• Analyzed customers' problems to diagnose faults and implement corrective measures
• Performed software upgrades to LG appliances.

• Loaded garments, operated controls, set offsets, and inspected quality garments for conformance with specifications
• Inspected garments to determine compliance with specifications and documented results
• Studied and interpreted drawings, specifications, manuals, and sample parts to set dimensions and tolerances
• Positioned and secured workpiece on machine bed, indexing table, fixture, or dispensing or holding device
• Maintained safe and clean work environment and communicated well with fellow team members and management
• Measured and inspected finished workpieces to verify their conformance to production specifications
• Loaded and unloaded garments, replaced tooling, adjusted tools, and inspected parts according to quality requirements.

• Achieved acceptable levels for safety, quality, and reliability in work production through continuous monitoring and skilled leadership
• Cultivated team culture based on cooperation between members and departments
• Conducted team meetings to discuss innovations, new work processes, and to provide feedback to team members about compliance and accomplishments
• Planned and published the production schedule and ensured that required staffing and resources were available to meet production goals
• Collected statistical data and documentation to report on production status
• Motivated team members to meet goals and provided training and mentoring to improve performance
• Employed Xcel software to manage production and manpower
• Ensured fruitful workflow by overseeing processes, setting objectives, and maintaining equipment
• Upheld all manufacturing and brand standards by inspecting raw materials and finished products for quality
• Ensured operation of equipment by calling for repairs and evaluating new equipment for purchasing.

• Checked thickness, width, burr, and surface quality for specified requirements of materials
• Monitored running machine coils to detect quality issues
• Selected and install spacers and cutters
• Installed and aligned cutting blades
• Clean and lubricated equipment and removed tooling and attachments
• Measured workpiece dimensions to verify conformance to specifications
• Loaded and aligned workpieces against fixtures or in machinery
• Interpreted work orders to verify materials requirements, cutting lines, dimensions, and tolerances
• Marked workpieces with identifying information and transferred to quality control, staging, or shipping stations
• Identified and sorted defective products and non-conforming workpieces
• Regulated machine settings to meet production specifications
• Inserted guides, stops, and holding blocks, to secure workpieces
• Performed cuts according to specifications, including setting blade tension, height, and angle.

• Launched and tracked weather balloons to gather meteorological data to enhance artillery accuracy.