Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Jaaza Clark

Jaaza Clark

Conyers,GA
If you really look closely, most overnight successes took a long time.
Steve Jobs

Summary

Ambitious Global Marketing and Operations Executive with a progressive 5-year career experience in domestic and international positions. Dynamic leader skilled in both strategic planning and tactical execution. Experienced in financial management, operations, hiring and development, as well as building collaborative partnerships across diverse constituencies. Known to remain calm and make logical decisions in high-pressure situations. Empathetic and caring team-builder with a commitment to supporting employees in achieving professional success.

Overview

9
9
years of professional experience

Work History

Operations Executive

Southland Transportation
01.2023 - Current
  • Communicate with departmental leaders to identify and solve daily operations issues.
  • Create and update operational documents and database records.
  • Monitor external and internal service providers.
  • Analyze client orders and deadlines with available driving personnel to plan and execute assignments.
  • Review logistics performance with customers against service agreements, targets and benchmarks.
  • Proactively identify and solve complex problems impacting operations management and business direction.

Operations Logistics Coordinator

Prosponsive Logistics
Atlanta, GA
06.2021 - 11.2023
  • Dispatched information to service providers to schedule freight movement.
  • Prioritized work based on business demands and freight delivery times.
  • Identified root causes of service failures and implemented appropriate remediation measures to prevent future issues.
  • Directed team activities by establishing task priorities and providing guidance.
  • Reviewed logistics performance with customers against targets, benchmarks and service agreements.

Operations Manager

C&S Alliance
06.2019 - 06.2021
  • Prepared and processed purchase orders for supplies, equipment and services.
  • Negotiated favorable terms, volume discounts and long-term contracts with suppliers for procurement of goods and supplies.
  • Performed needs analysis to determine performance gaps and developed appropriate tactics to resolve issues
  • Collaborated effectively in cross-functional team-oriented environment
  • Coordinated with freight forwarders to expedite international shipments.

Sales Representative

Clearinghouse Furniture
Stone Mountain, GA
01.2019 - 04.2020
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Leveraged CRM system to manage sales activities and track sales performance.
  • Presented products and services to prospective and existing customers to meet client needs.

Business Instructor

Telfort Education Group
07.2016 - 09.2018
  • Consulted with administrative committees to discuss institutional policies, departmental matters and academic issues
  • Helped recruit students to business program, assisted with registration activities and directed placement of individuals into appropriate courses
  • Delivered classroom and special seminar instruction on topics for communication and business students
  • Developed new programs to provide student access for community
  • Cultivated collaborative and innovative learning environment to meet each student's unique educational needs.

Sales Consultant

Samsung
04.2015 - 05.2016
  • Applied consultative sales strategy to assess client needs and propose turnkey solutions to align with business objectives
  • Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service
  • Oversaw management and implementation of new revenue strategies, sales initiatives and customer engagement tactics to increase market share
  • Provided training on appropriate product selection.

Education

Master of Arts - International Studies

Concordia University

Bachelor of Arts - Business Psychology

Auburn University

Skills

  • Supply chain
  • Supervision & leadership
  • Training & development
  • Customer service
  • Leadership Training
  • Performance Evaluation and Monitoring
  • Hiring and Onboarding
  • Reports Generation
  • Cost analysis and savings
  • Strategic planning and execution

Languages

Chinese (Mandarin)
Elementary

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Operations Executive - Southland Transportation
01.2023 - Current
Operations Logistics Coordinator - Prosponsive Logistics
06.2021 - 11.2023
Operations Manager - C&S Alliance
06.2019 - 06.2021
Sales Representative - Clearinghouse Furniture
01.2019 - 04.2020
Business Instructor - Telfort Education Group
07.2016 - 09.2018
Sales Consultant - Samsung
04.2015 - 05.2016
Concordia University - Master of Arts, International Studies
Auburn University - Bachelor of Arts, Business Psychology

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Jaaza Clark