Jabaray Brunson

• Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
• Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
• Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
• Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.

• Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
• Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
• Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
• Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.

• Provided direct instruction and support to individuals with autism and related disorders in clinic and in school setting

• Adhered to designated protocols and practiced solely within the scope of applied behavior analysis

• Implemented behavior intervention plans and instructional protocols as written

• Accurately recorded and maintained scheduled appointments in the practice management software daily and complied with billing and payroll practices

• Provides one on one (1:1) in-home or clinic based Applied Behavioral Analysis (ABA) therapy
• Works collaboratively with a BCBA supervisor to implement basic principles and teaching procedures of ABA therapy
• Collects behavior and skill acquisition data during sessions
• Implements behavior support, and treatment plans
• Is responsive to the needs and requests of clients, their families, and supervisors

• Provides support for individuals and/or groups of persons with disabilities in the community as part of our waiver services
• Assists the person(s) receiving services in identifying and communicating his or her requests and needs for services and supports
• Implements services and supports to address the person’s goals and desired outcomes as identified through each person’s Centered Plan

• Handle Inbound calls from Optum members and Behavioral health professionals
• Provide members and verified family members with Benefit info, Authorizations and Referrals for behavioral health services

• Listen carefully to customers with patience and courtesy
• Troubleshoot customer problems and identify solutions while leveraging my strong customer service and communication skills
• Educate customers and positioning Verizon solutions to drive and close sales
• Build customer relationships by earning their dedication and trust through unmatched customer experiences

• Lead activities for elderly clients
• Prepare meals and assist with feedings
• Transport clients to and from outings and their homes

• Provide excellent customer service to Delmarva Power and Atlantic City Electric customers
• Navigate multiple screens and interact seamlessly with customers
• Use problem solving and deescalation techniques to resolve customer complaints and issues

• Provides consistent active treatment training in supporting people to increase their functional independence for persons with varying degrees of ID and related disabilities
• Provide personal needs supports (bathing, diapering, feeding, behavioral intervention, transferring, etc.)
• Performs and participates in quality and development activities as assigned

• Demonstrated customer service and merchandising duties
• Arranged items on store racks and shelves to ensure accurate pricing and inventory

• Responsible for all customer inquiries
• Provide excellent customer service
• Troubleshoot equipment and system problems
• Exercise retention efforts when appropriate
• Work with confidential customer information

• Loaded all customer orders onto corresponding trucks for delivery
• Received and stored all incoming merchandise for customer purchase

• Assisted individuals with disabilities with their daily living and independence skills/personal care (may include grooming, bathing, feeding)
• Utilized Person Centered Plans to assess an individual's needs
• Administered medication(s) and completed appropriate documentation
• Accompanied individuals to and from appointments and activities
• Fostered a meaningful relationship between the individuals and their community

• Boxed all BOSE home entertainment products
• Welded and boxed all BOSE GM bass boxes for installation