Jabari Grayson
FLEMINGSBURG,KY
Summary
Driven by strategic planning and data-driven decision-making, significantly enhanced operational efficiency and client satisfaction at HHS-Wellstar Spalding & Sylvan Grove Hospitals. Leveraging competitive analysis and channel management, excelled in new business development, leading teams to high-performance metrics and nurturing key client relationships. Skilled in financial forecasting and pricing strategy, my approach consistently delivers impactful results. Accomplished Food Service Leader offering 18 years of experience developing and maximizing client sales. Diligent in building and retaining accounts by providing support and attentive service.
Overview
22
22
years of professional experience
4
4
Certification
Work History
Market Director-Culinary & Nutrition Services
HHS-Wellstar Spalding & Sylvan Grove Hospitals
02.2024 - Current
- Managed eight salaried and fifty-plus hourly employees.
- Integral in customer satisfaction scores increasing by 15%
- Reduced operational risks while organizing data to forecast performance trends.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Monitors competency, productivity, and documentation accuracy of patient services managers and teams utilizing necessary tools and resources
- Coordinates and implements the system’s patient service programs based on the system’s medical direction, patient population, and contract.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Director-Culinary & Nutrition
HHS-Meadowview Regional Hospital
01.2021 - 02.2024
- Implemented a patient menu and delivery service.
- Raised employee satisfaction by 30% over each year prior
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Utilized effective negotiation to reduce expenses and boost profit margins, enhancing the overall business performance.
- Observed each employee's strengths and initiated a mentoring program to improve areas of weakness.
- Supervised the creation of exciting merchandise displays to catch the attention of store customers.
Food Service Director
Resort Lifestyle Communities
09.2018 - 06.2020
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes, and reduce waste.
- Spearheaded regular maintenance and repair operations to keep the building and equipment in peak condition.
- Collaborated with Corporate chef to introduce various new menu items, enhancing dining experience for our customers.
- Maintained sound financial footing by overseeing department profit, loss, and budgeting.
- Promoted to Corporate trainer in my first six months
- I received the highest resident satisfaction score within the company in my second year.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Created and deployed successful strategies to boost department performance, streamline food prep processes, and reduce waste.
- Developed strategies to improve food service levels for busy facility handling six hundred meals each day.
General Manager
Kubano! LLC
06.2012 - 06.2018
- Maximized operational excellence by mentoring personnel on management principles, industry practices, and company procedures.
- Maximized operational excellence by mentoring personnel on management principles, industry practices, and company procedures.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth with a clear strategic vision, while leading operations and long-range planning.
Executive Chef
Sodexo Food Service
04.2011 - 03.2012
- Scheduled and received food and beverage deliveries, adhering to food costs and budgets.
- Inventoried food, ingredients, and supply stock to prepare and plan vendor orders.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Trained and managed kitchen personnel and supervised related culinary activity.
Education
A.A.B. Magna Cum Laude - Culinary Arts
Cincinnati State
Cincinnati, 06.2007
A.A.B Cum Laude - Food Service Management
Cincinnati State
Cincinnati, 12.2006
A.A.B. Cum Laude - Hotel Management
Cincinnati State
Cincinnati, 12.2006
Skills
- Channel Management
- Competitive Analysis
- Financial Forecasting
- Pricing strategy
- Data-driven decision-making
- New Business Development
- Strategic Planning
Certification
Certified Dietary Manager
Certified Food Protection Professional
ServSafe Manager
Food Safety Certification
Timeline
Market Director-Culinary & Nutrition Services
HHS-Wellstar Spalding & Sylvan Grove Hospitals
02.2024 - Current
Director-Culinary & Nutrition
HHS-Meadowview Regional Hospital
01.2021 - 02.2024
Food Service Director
Resort Lifestyle Communities
09.2018 - 06.2020
General Manager
Kubano! LLC
06.2012 - 06.2018
Executive Chef
Sodexo Food Service
04.2011 - 03.2012
A.A.B. Magna Cum Laude - Culinary Arts
Cincinnati State
A.A.B Cum Laude - Food Service Management
Cincinnati State
A.A.B. Cum Laude - Hotel Management
Cincinnati State
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