Duties include responsibility of hiring and training efficient sales team of associates across three departments; Home Theater, Car Audio, and Gaming
Also performs managerial duties such as opening/closing the store and register deposits.
Assistant Store Manager
Comcast
11.2016 - 10.2017
Duties include responsibility of hiring and training a sales team of associates, managing store inventory and signage, and performing payroll and associate scheduling
Also performs managerial duties such as opening/closing the store and register deposits.
Assistant Store Manager
Best Buy
10.2015 - 11.2016
Duties include responsibility of hiring and training an efficient team of sales associates across 5 departments; Computers, Mobile, Home Theater, Connected Devices, and Appliances
Specialty Sales Manager
Best Buy
02.2015 - 10.2015
Duties include direct management of 4 departments, Mobile Phones, Tablets, Portable Audio and Connected Home, training employees on superior product knowledge and service satisfaction
Also performs store managerial responsibilities such as opening/closing store
Geek Squad Manager
Best Buy
06.2014 - 02.2015
Duties include direct management of Geek Squad technical support and Car Installation services, training employees on the importance of customer satisfaction as it relates to the diagnosis and repair of computer equipment, also performed store managerial responsibilities such as opening/closing store.
Computer Team Lead
Best Buy
02.2014 - 06.2014
Duties included interviewing potential new hires, maintained sales goals.
United States Armed Forces
06.2010 - 12.2013
MOS 92G-Food Service Specialist- Worked in military compound kitchen with duties that included food preparation, baking and serving
Additional field service included maintenance and sanitation
Leadership of menu prep, shift management and food inventory
Deployment responsibilities included supervising two or more employees with large oversight of food and supply inventory.
Education
High School Diploma -
REDAN HIGH SCHOOL
06.2005
Skills
MS Word
Excel
Power Point
Outlook
Internet Research
Customer service and assistance
Customer relations skills
Employee Scheduling
Employmentobjective
To obtain a position within a company whereby I can contribute and utilize my managerial, technical, and business skills.
References
References are available upon request
Community Service
ROCK ARMY (Korean National Army) Cleaned and maintained neighborhoods, highways and parks in surrounding areas