Summary
Overview
Work History
Education
Skills
Timeline
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Jabari Hudson

Winter Haven

Summary

Customer service and sales professional with a proven record of delivering exceptional service, achieving sales targets, and fostering positive customer experiences. Highly adaptable, detail-oriented, and skilled at managing dynamic environments with professionalism and poise.

Overview

6
6
years of professional experience

Work History

OTR Truck Driver

HSE Logistics
03.2024 - Current
  • Proficient in operating commercial vehicles; Class B trucks
  • Safe and efficient driving practices, ensuring timely and secure deliveries
  • Communicating professionally with clients and customers regarding delivery schedules
  • Handling cargo carefully and providing excellent service at delivery locations
  • Loading, securing, and unloading freight using appropriate equipment
  • Ability to meet deadlines and manage time effectively while adhering to driving hours limitations
  • Strong organizational skills to track deliveries and ensure prompt arrivals

Shopper/Driver

Shipt, Inc.
04.2021 - 02.2023
  • Fulfilled customer requests, delivering tailored shopping experiences.
  • Communicated effectively with customers to confirm order details, ensuring satisfaction
  • Prioritized safety and efficiency in all operations, adhering to company and regulatory guidelines
  • Improved productivity by quickly learning and adapting to new processes and tools

Team Member

Papa John’s
01.2022 - 08.2022
  • Ensured thorough understanding of customer needs by listening actively to their requests.
  • Performed routine responsibilities effectively and accurately.
  • Adhered to specified protocols during customer interactions.
  • Promptly integrated new knowledge, boosting performance.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote a safe working environment
  • Managed daily operations to maintain peak productivity.
  • Oversaw and executed customer order fulfillment.

Customer Service Representative

Alorica
08.2019 - 02.2020
  • Managed customer complaints, increasing satisfaction and retention.
  • Utilized company resources to aid customers with troubleshooting and account questions.
  • Built strong client relationships through professional, empathetic communication.
  • Regularly surpassed performance benchmarks, such as call resolution time.

Sales Associate

Guess Factory
11.2018 - 05.2019
  • Delivered exceptional service by assisting customers with purchases and product recommendations
  • Maintained organized and visually appealing merchandise displays
  • Handled transactions with precision and managed cash responsibly.
  • Promoted loyalty programs and special promotions, aiding sales growth.

Education

High School Diploma -

Everglades Preparatory Academy
Homestead, FL
05.2019

Skills

  • Exceptional Customer Service
  • Effective Communication and Active Listening
  • Time Management and Multitasking
  • Team Collaboration and Leadership
  • Safety Compliance and Protocol Adherence
  • Adaptability and Cultural Awareness
  • Proficiency in Microsoft Office and Point of Sale Systems

Timeline

OTR Truck Driver

HSE Logistics
03.2024 - Current

Team Member

Papa John’s
01.2022 - 08.2022

Shopper/Driver

Shipt, Inc.
04.2021 - 02.2023

Customer Service Representative

Alorica
08.2019 - 02.2020

Sales Associate

Guess Factory
11.2018 - 05.2019

High School Diploma -

Everglades Preparatory Academy

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Jabari Hudson