Jabari Ross
San Marcos
Summary
Undergraduate pursuing a Bachelor of Science in Electronic Media with hands-on experience in retail and multimedia production. Proven ability to deliver engaging customer experiences while managing inventory and maintaining visual appeal. Skilled in Adobe Premiere Pro and Photoshop, thriving in fast-paced environments and attentive to detail.
Overview
6
6
years of professional experience
Work History
Backroom Inventory Associate
True Religion
San Marcos
02.2024 - 06.2024
- Received incoming merchandise, unloaded trucks with team, and sorted items for storage or immediate restocking to ensure efficient inventory management.
- Operated electronic scanning devices to maintain accurate counts of merchandise.
- Cross-trained in other departments, providing coverage during staff shortages to maintain operational continuity.
- Enhanced store displays by assembling floor models and preparing signage to attract customer attention and promote sales.
Sales Associate
Tommy Hilfiger
San Marcos
10.2022 - 03.2023
- Communicated promotions and special offers to drive customer engagement and sales.
- Delivered personalized sales support to enhance customer experiences.
- Supported accurate inventory control by carefully checking new shipments, counting products, and following correct labeling procedures.
- Organized incoming shipments into designated storage areas to streamline inventory management.
Sales Associate
Cash America
Houston
06.2022 - 08.2022
- Greeted customers and provided assistance with merchandise inquiries.
- Developed rapport with customers, encouraging future account sales.
- Evaluated quality and value of incoming items, facilitating loan options for customers.
- Worked with law enforcement to investigate stolen property cases.
Sales Associate
Gap Inc
Houston
04.2020 - 11.2021
- Provided accurate information about promotions, customer programs, and products, helping drive high customer.
- Scanned items, checked pricing, applied discounts, and printed receipts to ensure efficient customer transactions.
- Organized racks and shelves to enhance store visual appeal and promote merchandise effectively.
Call Center Representative
Recon
San Marcos
06.2024 - 12.2025
- Managed high volume of inbound and outbound calls, meeting deadlines and contributing to team targets.
- Addressed caller needs for sales, service, and account issues, ensuring effective resolutions.
- Demonstrated positive, professional, and empathetic tone, enhancing customer satisfaction and loyalty.
- Met and exceeded assigned goals established by management.
- Navigated multiple computer applications while conversing with customers.
- Building Customer Relationships and Loyalty
Education
B.S. - Electronic Media
Texas State University
San Marcos, TX05-2026
High School -
Stratford High School
Houston, TX12-2020
Skills
- Call handling
- Customer interaction
- Conflict resolution
- Time management
- Data entry
- Software proficiency
- Vendor negotiation
- Retail operations
- Project coordination
- Profitability optimization
- Feedback collection
- Communication and interpersonal skills
Languages
Spanish
Timeline
Call Center Representative
Recon
06.2024 - 12.2025
Backroom Inventory Associate
True Religion
02.2024 - 06.2024
Sales Associate
Tommy Hilfiger
10.2022 - 03.2023
Sales Associate
Cash America
06.2022 - 08.2022
Sales Associate
Gap Inc
04.2020 - 11.2021
B.S. - Electronic Media
Texas State University
High School -
Stratford High School