Jabed Nguyen

Executed successful divestment of space and assets 10/2024

• Executed sale of businesses

Established Boba tea and coffee business in mid-2022.

• Managed a portfolio of 100+ key accounts, consistently exceeding sales targets by an average of 3% per quarter
• Identified new business opportunities within existing accounts, leading to an increase in revenue by 15% annually

Established the opening of Good Burgers and Shakez, commencing in April 2021.

• Created detailed account plans outlining strategies for achieving sales goals and maximizing customer lifetime value
• Implemented efficient scheduling practices that optimized labor costs while ensuring optimal staffing levels during peak hours

Founded Feel Good Cafe in July 2019.

• Developed and maintained strong relationships with clients, resulting in a customer retention rate of 60%
• Managed a portfolio of 100+ key accounts, consistently exceeding sales targets by an average of 3% per quarter
• Implemented cost-saving measures that resulted in a 5% reduction in overall expenses
• Led a team of 20-30 employees, providing training, coaching, and performance evaluations to ensure high-quality service delivery

District Manager 5/2019

• Oversaw operations across multiple units.
• Developed and executed strategies to increase revenue and profitability, resulting in a 10% growth in sales.
• Reduced operational expenses through effective cost management strategies.

General Manager 1/2017

• Developed and implemented effective employee onboarding programs.
• Implemented efficient scheduling practices that optimized labor costs while ensuring optimal staffing levels during peak hours

Service Manager 5/2016

• Supervised team performance to maintain high service standards.
• Monitored compliance with food safety regulations during operations.

Kitchen Manager 12/2015

• Order products multiple times a week
• Supervised culinary team operations.

Hired as Crew mid 2015

• Customer service