Jaber Syed
Lombard,IL
Summary
Executive Assistant skilled at offering high-level administrative support to staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
8
8
years of professional experience
Work History
Salesforce Administrator
Interpro.inc
07.2021 - 09.2023
- Proved successful working within tight deadlines and a fast-paced environment.
- Installed and configured middleware in Linux and Windows environments.
- Modified databases to meet needs and goals determined during planning process.
- Implemented security measures to protect vital business data.
- Set up and controlled user access levels across databases to protect important data.
- Created and updated database designs and data models.
- Conducted tests to identify issues and make necessary modifications.
- Strengthened communication skills through regular interactions with others.
- Gained strong leadership skills by managing projects from start to finish.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Resolved problems, improved operations and provided exceptional service.
Oracle Functional Consultant
WalkWater Technologies Inc
03.2018 - 04.2020
- As a Functional Consultant implemented Supply Chain modules: Order Management, Inventory, Accounts Payable, Accounts Receivables, Purchasing Release 12 of Oracle e-Business Suite.
- Determined proper methodologies and procedures to use based upon project specifications.
- Liaised between IT infrastructure team and other personnel to assist with resolution of system issues.
- Requirements gathering from end users, Requirement analysis.
- Worked on the entire Financials business process.
- Performed all the setups required for Order Management, Advance Pricing, Shipping, PO, Accounts Receivables, Accounts Payables.
- Worked on the Auto Invoice setups for Accounts Receivables
- Defining Flex field, Profile options, System parameters, Document Sequences.
- Set up Transaction Types, Applying & Releasing Holds, Credit Checking.
- Define Pick Release, Pick Release rules, Shipping Parameters.
Assistant Sales Manager
Neil Diamonds Inc
01.2016 - 02.2018
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Trained new associates in successful sales and performance strategies.
- Completed store opening and closing procedures by counting drawers and managing security.
- Assisted sales team with completing customer transactions and managing issues.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Generated sales report to help upper management make effective decisions and sales plans.
- Strengthened performance by applying excellent program and project leadership skills.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Managed and developed sales team.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Organized promotional events and interacted with community to increase sales volume.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Prepared sales presentations for clients showing success and credibility of products.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Education
Master of Science - Information Technology
University of The Cumberlands
Williamsburg, KY04-2017
Skills
- Dashboard creation
- Security management
- Report building
- Data management
- Strategic planning
- Team collaboration
- Database management
- Systems administration
- Problem-solving
- Data testing
- Software development
Timeline
Salesforce Administrator
Interpro.inc
07.2021 - 09.2023
Oracle Functional Consultant
WalkWater Technologies Inc
03.2018 - 04.2020
Assistant Sales Manager
Neil Diamonds Inc
01.2016 - 02.2018
Master of Science - Information Technology
University of The Cumberlands