Adept in telecommunications engineering and crisis management, my tenure at Brosnan Risk Consultants honed my ability to swiftly resolve issues while ensuring safety and compliance. As a team player with proficient IT and machine operation skills, I consistently enhance operational efficiency and security protocols, achieving a significant reduction in incident response times.
Overview
7
7
years of professional experience
Work History
Signal Officer
Signal 88
Southhaven, MS
12.2024 - Current
Performed regular tests on systems to keep components functional.
Checked work orders and communicated with prior shift to assess work needs for day.
Drafted requests for additional material or personnel resources as needed.
Maintained high levels of alertness throughout shifts.
Monitored building and property entrances and exits to detect intrusions and protect assets.
Warned violators of rule infractions and escorted unauthorized persons off premises.
Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
Assisted with searches of personnel, vehicles, packages.
Addressed problems quickly and reported clear information while working under minimal supervision.
Bouncer Manger
Roundtable
Oxford, MS
07.2023 - 12.2024
Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Refused admission to known troublemakers.
Operated walkie-talkies or other communication devices to stay connected with security and management teams.
Configured camera settings and tested connections to ensure proper functioning.
Installed CCTV cameras in commercial and residential properties according to client specifications.
Installed and repaired enterprise access controls, analog, digital CCTV and network configurations.
Installed, configured, and maintained servers including hardware components such as CPUs, RAM, hard drives, network cards.
Received and prioritized support requests to maximize resource utilization.
Monitored system performance and identified potential areas of improvement.
Forge Press Operator
Presrite
Jefferson, OH
02.2021 - 07.2022
Adhered to OSHA safety regulations when operating equipment to prevent accidents or equipment damage
Monitored [Type] machine and made necessary speed and tool positioning changes to produce parts within tight tolerances
Sharpened cutting tools and drill bits using bench grinders
Conferred with other workers about machine setups and operational specifications
Used blueprints and specifications to determine how to set up equipment for specific production runs
Ascertained required cutting speeds to produce desired products
Inspected finished parts to verify compliance with specifications outlined in blueprints
Measured and inspected machined parts to conform to product specifications
Handled repair of machines and replaced malfunctioning parts to keep equipment running to meet ongoing production demands
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Performed routine maintenance on production machinery to proper functionality when cutting parts
Carried out day-dayday duties accurately and efficiently
Demonstrated respect, friendliness and willingness to help wherever needed
Worked flexible hours; night, weekend, and holiday shifts
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
Helpdesk Support
Live With P5 Llc
Oxford, MS
06.2021 - 02.2022
Support both internal and external users with technical and application issues
Monitor phone and email queues
Provide first level assistance for defined problems and escalate tickets/calls as necessary
Log tickets and escalate to product support
Track calls and document problems
Consult knowledge database to optimize resolutions and follow through on resolution with callers
Answer, read and document information into tracking tickets
CNC Machine Operator
CNH Industrial
03.2020 - 02.2022
Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly
Loaded and unloaded parts to maintain high level of production
Maintained tight tolerances with design specifications
Properly loaded and unloaded materials in and out of machines
Moved finished work to correct staging area for disposition
Adhered to high level of safety by following company rules and regulations to prevent injuries
Manually set up machinery, lathes and grinders
Trained and coached new team members on proper machine set-up procedures
Machine Operator
Metal Impact South
New Albany, MS
09.2020 - 06.2021
Operate basic and intermediate machines in a safe and accurate manner
Make intermediate adjustments on the machine to ensure quality parts are being made
Inspect for defects
Follow ALL safety policy and procedures
Good hand eye coordination
Read, understand and follow detailed work instructions in English
Basic reading, writing and arithmetic skills
Attention to detail
Tolerant of a non-climate controlled work environment
Security Officer
Brosnan Risk Consultants
06.2019 - 02.2021
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
Oversaw daily monitoring and patrolled buildings, grounds, and work sites
Patrolled and monitored premises in company vehicle, on bicycle and by foot
Checked and verified photo identification prior to granting facility access
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building
Reported suspicious activities and persons to law enforcement
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
Monitored employee activities, confirming compliance with security regulations
Reviewed both security camera footage and live feeds to spot trespassers and criminal activity
Secured personal and company goods against robbery, vandalism and illegal entry
Permitted entry with escort for approved persons into secure locations
Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities
Reviewed camera and system feeds and alerted proper respondents regarding discrepancies
Contacted law enforcement in case of unauthorized persons, documents and materials
Authorized entrance papers and granted or denied entrance to building
Warehouse/Forklift Operator
Crown Holdings
Batesville, MS
08.2019 - 09.2020
Ensures all equipment, guards, and safety devices are in place at all times, and follows safe work procedures and safety rules
Operates powered industrial trucks to transport inventory and load tractor trailers for shipment
Transports inventory in warehouse to correct locations and stages orders for shipment
Understands daily production schedule and corresponds with mgmt
Leads, and coworkers accordingly
Performs visual inspection of aluminum cans and packaging quality
Monitors schedules, equipment, or processes, and reports problems to supervisor
Assists with Material Movers (Line drivers) or other forklift operations when necessary
Follows all SOP's (standard operating procedures) and communicates with proper personnel as concerns or issues arise
Assist Quality Assurance in locating pallets for sampling
Keeps equipment and all areas safe, clean, and organized through proper housekeeping
Performs other related duties as required
Packer, Assembly line worker
Hearthside Food Solutions
Byhalia, MS
06.2018 - 08.2019
Pack filled, sealed primary packages into secondary packaging per the packaging instructions provided
Retrieve and load raw material into packaging line equipment
Perform visual quality check to ensure raw material is not defective or damaged and that it is appropriate to the order being processed
Dispose of off quality, improper product and materials and empty raw material containers in designated areas
Maintain a clean and organized work area
Sustain area's 5'S efforts
Stack filled cases for shipment per the instructions provided
Remove any defective primary or secondary packages and rework them
Apply pallet tags or placards per specification in the standard work or as instructed by the Machine Operator
Stage product using the hand jack and inform Forklift Operator when pallets are complete
Keep pace with the production rate of the line
Communicate with Machine Operator on any off quality or questionable package
Report any issue to Machine Operator or Production Supervisor
Education
High School Diploma -
South Panola High School
Batesville Ms
05-2018
Some College (No Degree) - Information Technology
Full Sail University
Winter Park, FL
Skills
Assembly
Machine Operator
Packaging
Forklift Operator
VM Ware
IT Experience
Customer Service
Computer Skills
VoIP
LAN
Microsoft Windows Server
Microsoft Exchange
Network Administration
Microsoft Word
Microsoft Outlook
Excel
Adobe Acrobat
DNS
System Administration
Help Desk
Identifying and resolving common customer issues
Federal and State Regulation Compliance
Crisis Management Plans
Ground Patrol
Team Player
Basic First Aid
Crisis Situations
Telecommunications engineering
Assessments
Full results: Highly Proficient, 12/01/20, Warehouse associate - Highly Proficient
Forklift safety - Proficient, Best practices and safety hazards in forklift operation
Full results: Highly Proficient, 11/01/20, Working with MS Word documents - Highly Proficient
Technical support - Familiar, Performing software, hardware, and network operations