Summary
Overview
Work History
Education
Skills
References
Certification
Languages
Timeline
Generic

Jabrayla Moses

Rocky Mount,USA

Summary

Recent Dental Assistant graduate that is energetic, ambitious, and eager to contribute to a thriving practice. I am ready to offer excellent skills in providing the best dental care and support to patients and being a positive colleague. After being in a different career field, I am more motivated than ever to get into the workforce and become an invaluable asset to my new dental home.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Team Member

Planet Fitness
03.2024 - Current
  • Lead a team of staff members, ensuring a clean, welcoming, and safe environment for members and guest.
  • -Provide exceptional customer service, addressing member inquires, concerns, and feedback to enhance their overall experience.
  • Ensure adherence to all company policies and procedures, maintaining high standards of cleanliness and facility upkeep.
  • Assist in training and onboarding new team members, fostering a positive, productive work environment.
  • Oversee daily operations and coordinate with other departments to ensure smooth workflow and member satisfaction.
  • Contribute to the achievement of club goals, including membership retention and customer satisfaction metrics.

Administrative Assistant IV- Child Support

Edgecombe County DSS
12.2019 - Current
  • Assist with admission process in the determination of admissions appropriateness, complies assessment information on incoming residents health condition in addition to financial status and complete necessary forms
  • Completes social services assessments; social history, discharge plans, resident profile and coordinates
  • New residents integration into the therapeutic and social environment
  • Responds to and facilitates the resolution of the residents and families problems and concerns though problem solving counseling and other interventional techniques
  • Proficient use of various computer programs including, but not limited to EMR, email, MS Office, Excel

Retail Sales Associate/Customer Service Supervisor

Ollie's Bargain Outlet
03.2022 - 04.2023
  • Handled cash, credit, or check transactions with customers
  • Insure pricing is correct
  • Issue change, receipts, refunds or tickets
  • Count money at the beginning and ending shifts to ensure that amounts are correct and that is adequate
  • Resolve customer's complaints, guide them with relevant information
  • Greet customers when entering or leaving establishment
  • Provide excellent customer service to ensure satisfaction

Transportation Clerk

McLane
08.2019 - 10.2019
  • Answer phones, distribute driver pouches and documentations and work with team to ensure all routes are ready for drivers throughout the day

Dental Assistant

Fremont Family Dentistry
12.2018 - 08.2019
  • Assisting and observing various procedures such as, root canal, crown cutting, fillings, making dentures, scaling and root planning, extractions, and others
  • Educating the patients on their diagnosis and treatment options, thereby building rapport which is effective for behavior management
  • Ensured patient care and comfort and provided post operative care instructions as well as basic oral hygiene procedures
  • Maintain clean, sterile and positive environments optimizing patient comfort and safety

PCA

Life Saver's Resource
07.2018 - 12.2018
  • Provided care for individuals during periods of incapacitation or convalescence
  • Prepared and maintained records of client progress and services performed
  • Assisted elderly or disabled adults with daily living and household activities
  • Performed health-care related tasks, such as monitoring vital signs and medication

Front Desk Receptionist/Dental Assistant

Comprehensive Dental Center
06.2014 - 07.2018
  • Upon arrival the front desk receptionist fulfills clerical duties including scheduling appointments, maintaining and updating client records, collecting bill payments
  • Create databases and spreadsheets that improve inventory management and reporting accuracy
  • Provided administrative support to multiple doctors to facilitate completion of patient processes
  • Cleaned, sterilized, and packaged instruments according to stringent American Dental Association standards
  • Assisted and trained subordinate dental assistants on new standard operating procedures

Education

Dental Assistant Certification - Dental Assistant

Accelerated Academy-
Raleigh, NC
11-2024

High School Diploma -

Rocky Mount High School
Rocky Mount, NC
06-2013

Skills

  • Superior Customer Service
  • Time Management
  • Critical Thinking
  • Strategic Planning
  • Leadership
  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Collaboration and teamwork
  • Following instructions

References

References upon Request

Certification

Dental Xray Certification

CPR/BLS Certification

Languages

English
Full Professional

Timeline

Team Member

Planet Fitness
03.2024 - Current

Retail Sales Associate/Customer Service Supervisor

Ollie's Bargain Outlet
03.2022 - 04.2023

Administrative Assistant IV- Child Support

Edgecombe County DSS
12.2019 - Current

Transportation Clerk

McLane
08.2019 - 10.2019

Dental Assistant

Fremont Family Dentistry
12.2018 - 08.2019

PCA

Life Saver's Resource
07.2018 - 12.2018

Front Desk Receptionist/Dental Assistant

Comprehensive Dental Center
06.2014 - 07.2018

Dental Assistant Certification - Dental Assistant

Accelerated Academy-

High School Diploma -

Rocky Mount High School

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