Jabrhil Billingsley
Newnan,GA
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Self-assured professional with the desire to be challenged on the job. Pursuing a position as an an Online Chat Specialist where dynamic communication skills can be utilized.
Reliable and highly skilled in order fulfillment. Hardworking professional with excellent troubleshooting abilities and workplace focus. Proficient in use of standard warehouse equipment and dedicated to safe operating practices. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Software Engineer
Midjourney
Newnan, GA
12.2022 - Current
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Generate Ai Art designs for customers and businesses.
- Participated in architecture, design and implementation of back-end features using Lua and Python
Order Picker, Customer Services
Walmart
Newnan, GA
06.2022 - 12.2022
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Checked inventory and selected products from specific locations based upon availability.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Answer phone calls from customers to answer any questions or concerns they had.
- Be of service to the customers in the store to fulfill their needs and directed to the right place they was looking for.
Food Production Worker
Hello Fresh
Newnan, GA
01.2022 - 06.2022
- Prepared and built food items according to standardized recipes and directions.
- Broke down, cleaned and sanitized work stations at end of shift.
- Stored food properly by adhering to food safety policies and procedures.
- Assisted management with procedures to cut costs while delivering quality products.
Food Prep Cook
Taco Bell
Newnan, GA
01.2021 - 12.2021
- Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
- Served attractive, appetizing meals and deployed proven tasting techniques to confirm quality, taste and palatability prior to service.
- Prepared different meats, seafood, poultry and vegetables in broilers, ovens, grills and fryers according to restaurant recipes and customer requests.
- Embraced full responsibility for food quality and garnished artful dishes for maximum appeal to discerning customers.
Operations Cashier
Dairy Queen Grill & Chill
Newnan, GA
02.2019 - 01.2021
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
East Coweta High School
Sharpsburg, GA05.2022
Skills
- Software Design
- Organization and Time Management
- Software Development Standards
- Prompt Engineer
- Empathy Skills
- Good Communication Skills
- Software Literacy
- Multi-tasking & Problem Solving
- Typing and Data Entry
- Listening (Reading Comprehensive) Skills
Timeline
Software Engineer
Midjourney
12.2022 - Current
Order Picker, Customer Services
Walmart
06.2022 - 12.2022
Food Production Worker
Hello Fresh
01.2022 - 06.2022
Food Prep Cook
Taco Bell
01.2021 - 12.2021
Operations Cashier
Dairy Queen Grill & Chill
02.2019 - 01.2021
High School Diploma -
East Coweta High School
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