Jabria Dillon-Lenoir
Summary
Knowledgeable Sales Agent with background in driving revenue growth and fostering client relationships. Proven success in closing sales and building long-term partnerships. Demonstrated expertise in negotiation and communication.
Overview
5
5
years of professional experience
Work History
Sales Agent
Charter Spectrum
01.2022 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Provided first-rate service to all customers and potential customers.
- Implemented tools to track client interactions, optimizing follow-up procedures for better results.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Met existing customers to review current services and expand sales opportunities.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Sales Agent
Cricket Wireless
03.2020 - 01.2022
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Stayed current on company offerings and industry trends.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Health Administration
Missouri State University, West Plains, MO
High School Diploma -
Hazelwood Central High School
Florissant, MO05-2017
Skills
- Client relations
- Customer assistance
- Sales training
- Technical support
- Call control
- Resilience under pressure
- Networking
- Persuasion techniques
- Adaptability to change
- Objection handling
- Sales strategies
- Brand awareness
Timeline
Sales Agent
Charter Spectrum
01.2022 - Current
Sales Agent
Cricket Wireless
03.2020 - 01.2022
Health Administration
Missouri State University, West Plains, MO
High School Diploma -
Hazelwood Central High School