Administrative Assistant
The P.I.T.S League
Largo, MD
05.2012 - 05.2022
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Collaborated with management staff in meetings, took meticulous notes and distributed minutes to attendees.
- Prepared engaging multimedia presentations using docs.
- Made travel arrangements and reservations.
- Strengthened operational efficiencies and traceability by developing organizational filing systems for records, agendas and reports.
- Guided administrative and professional staff through computer and software problems.
- Inventoried and ordered supplies for office.
- Prepared and prioritized calendars and correspondence.
- Responded effectively to sensitive inquiries or complaints.
- Managed inventory to ensure all supplies were in stock and within budget.
- Scheduled staff and monitored resource allocation to provide optimal coverage and service.
- Answered more than 50 phones call daily to direct callers, schedule appointments and provide general office information.
- Compiled and produced presentations and reports as directed by leadership team.
- Greeted visitors to handle questions or direct to appropriate staff.
- Delivered exceptional customer service through direct communication with clients and team members.
- Responded to client and vendor inquiries via email and telephone,social media platforms, providing updated and accurate information.
