Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jabria Parker

1665 Stone Meadow Rd Lithonia,GA

Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data entry, database management, and scheduling. Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist

McDonough Pediatrics
09.2023 - Current
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Maintained accurate records of visitor logs for security purposes and compliance with company policies.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected room deposits, fees, and payments.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Organized, maintained and updated information in computer databases.

Patient Safety Sitter

Children's healthcare of Atlanta
06.2022 - 03.2023
  • Supported patients carefully when moving them between beds, tables and stretchers
  • Demonstrated cultural sensitivity in all communications and service delivery to maintain professional, respectful and courteous
  • Attended meetings, training and mandatory classes to develop high level of patient care skills
  • Minimized patient and staff exposure to infections by collecting and disposing of hazardous waste in closed containers
  • Helped prevent risk of bedsores by frequently turning and repositioning bedridden patients
  • Stayed alert throughout shift to promptly attend to the needs of patients and care team
  • Restored patient rooms, bathrooms and bedding to exemplary hygiene standards through daily upkeep

Private Nanny

Self-employed
07.2021 - 02.2022
  • Maintained constant presence during playful activities to keep children safe
  • Learned new households' traditions, routines, and dietary practices quickly
  • Established safe environments for play and developed activities to supplement learning
  • Accommodated last-minute schedule changes and followed parental guidelines and cultural mores on childcare
  • Provided in-home care for infants, toddlers, and children upon request
  • Fed babies, prepared children's food, and accompanied families to doctor's appointments
  • Changed infant and toddler diapers before putting children to sleep
  • Conducted fun, engaging, and age-appropriate activities for children
  • Monitored children's activities during playtime and cleaned dining areas after meals
  • Managed feeding and sleeping schedules for babies and infants

Hairstylist's Assistant

Grims Girls Salon
03.2018 - 01.2022
  • Helped to maintain organized filing systems for digital and analog records
  • Screened or answered email messages to support consistent and timely communication
  • Answered incoming phone calls and directed to appropriate personnel
  • Provided office-wide clerical support, answering phones, filing, and relaying messages
  • Monitored and managed complex schedules to arrange meetings, travel, and special events
  • Distributed all incoming correspondence
  • Processed bills and invoices
  • Managed calendars and scheduling for customer orders
  • Answered phones, greeted visitors, and answered basic visitor questions
  • Distributed mail and ordered supplies
  • Scheduled and assigned work assignments
  • Generated reports to inform management of performance and sales data

Education

GENERAL STUDIES -

Southern CRESCENT TECHNICAL COLLEGE
Griffin, GA
05.2025

HIGH SCHOOL DIPOLMA -

UPSON-LEE HIGH SCHOOL
Thomaston, GA
05.2019

Skills

  • Office Administration
  • Customer Service
  • Correspondence Drafting
  • Supply Management
  • Cash Handling
  • Scheduling Appointments
  • Multi-Line Telephone Systems
  • Problem-Solving Skills
  • Hospitality Best Practices
  • Verbal and Written Communication
  • Time Management
  • Scheduling

Additional Information

BETA club Member, BETA club senior representative, National Society of High School Scholars, Graduated with honors.

Timeline

Front Desk Receptionist

McDonough Pediatrics
09.2023 - Current

Patient Safety Sitter

Children's healthcare of Atlanta
06.2022 - 03.2023

Private Nanny

Self-employed
07.2021 - 02.2022

Hairstylist's Assistant

Grims Girls Salon
03.2018 - 01.2022

GENERAL STUDIES -

Southern CRESCENT TECHNICAL COLLEGE

HIGH SCHOOL DIPOLMA -

UPSON-LEE HIGH SCHOOL

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Jabria Parker