Jabriea Montague
Arlington,VA
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative assistant / Operations Manager / Call center representative
The home Doctor
Falls Church, VA
02.2022 - Current
- Make and receive calls, schedule appointments, reschedule appointments, training, hiring, confirmation calls, emailing customers
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Scheduled appointments between clients and customers and internal staff members.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Managed database systems containing customer contact information.
- Answered questions from customers regarding products and services offered by the company.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Security Officer
Securitas
Jersey City, NJ
11.2019 - 02.2021
- Conducted patrols, documented reports, warned offenders, authorized entrance, inspected suspicious activities
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
Education
Bachelor Degree Diploma - Media Arts
New Jersey City University
Jersey City, NJ05-2022
High School Diploma -
Newark Technical High School
Newark, NJ05-2016
Skills
- Report Writing
- Scheduling
- Workflow Optimization
- Data Entry
- Office Administration
- Database Management
- Appointment Scheduling
- Microsoft
- Marketing
- Professional Communication
Certification
- Computer and Netwroking License - 2016
References
References available upon request.
Timeline
Administrative assistant / Operations Manager / Call center representative
The home Doctor
02.2022 - Current
Security Officer
Securitas
11.2019 - 02.2021
Bachelor Degree Diploma - Media Arts
New Jersey City University
High School Diploma -
Newark Technical High School
Similar Profiles
Randy ClickRandy Click
Building Maintenance at The Home DoctorBuilding Maintenance at The Home Doctor
Caleb A. AllisonCaleb A. Allison
Senior Account Manager at Home Doctor ExteriorsSenior Account Manager at Home Doctor Exteriors
Jabriea MontagueJabriea Montague
Quality Control Manager at The Home Doctor ExteriorQuality Control Manager at The Home Doctor Exterior
Hannah AyerHannah Ayer
Program Manager at Kid Power, Inc.Program Manager at Kid Power, Inc.
Takeyha Thompson-GreenTakeyha Thompson-Green
DBA5 Amazon Process Assistant at AmazonDBA5 Amazon Process Assistant at Amazon