Jabriya K. Terrell
Braselton,USA
Summary
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
5
5
years of professional experience
Work History
Front desk receptionist
Ten Med Wound Care Specialists
07.2024 - 11.2024
- Maintaining a professional, welcoming atmosphere
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Verify patient insurance information and process co-pays and payments accurately
- Assist in maintaining patient records, including entering and updating information into Electronic Health Record (EHR) systems
- Coordinate with medical staff and assist with patient flow by ensuring readiness for appointments and facilitating communication between patients and providers
- Handle confidential patient information following HIPAA guidelines and office policies
- Sent daily census at the end of work day
Front Desk Receptionist
All About Kids Pediatrics
02.2024 - 05.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Confirmed appointments, communicated with clients, and updated client records.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Chiropractic Assistant/Receptionist
Flowery Branch Chiropractic
09.2023 - 01.2024
- Check patients’ in/out
- Answered phones to respond to customer questions, provide information and schedule appointments.
- AMS patients Schedule for active and wellness care -Primary
- Control Flow at front desk into therapy, exam and treatment rooms
- Secondary tasks- Assist in: Billing: run billing for office daily, correct billing errors in Office Ally and during billing cycle, print and send out patient balance
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
Medical Assistant Intern
North Atlanta Cardiology
09.2023 - 09.2023
- Called in prescription to pharmacies
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
Youth Development Professional
Boys & Girl Club of
02.2023 - 07.2023
- Working with youth, motivating and correcting behavioral issues
- Strong communication skills; both verbal and written skills
- Assist youth in overcoming obstacles, enhancing their self-esteem and confidence
- Planned structured activities Supervising children Maintaining facility
- Worked with the youth, helped with homework, and monitored daily activities
Administrative Assistant
Terrell’s Business & Tax Services
01.2020 - 04.2023
- Tax Preparation Intakes
- Managed project assignments, scanning, data entry, and new project
- Daily administrative duties for Accounting and Tax consulting firm
Education
Bachelor - Pursuing
Valdosta State University
Valdosta, GA03-2025
Summer Classes -
Georgia Military College
Milledgeville, GA08.2023
MA Certification -
Medical institute of Northeast Georgia
Braselton, GA08.2023
Primaryphone
706.286.2526
Trainingandskills
- MS Office
- Quick Books Pro
- PowerPoint
- Customer Service
- Leadership
- Team Management
- 10 Key
- Vital Signs
- Heart Rate/Blood Pressure
- CPR/First Aid BLS
- Testing
- Urinalysis
- EKG
- Draw blood
- Cherokee Bluff High School Anchor Club-Special Need/Education Training
Timeline
Front desk receptionist
Ten Med Wound Care Specialists
07.2024 - 11.2024
Front Desk Receptionist
All About Kids Pediatrics
02.2024 - 05.2024
Chiropractic Assistant/Receptionist
Flowery Branch Chiropractic
09.2023 - 01.2024
Medical Assistant Intern
North Atlanta Cardiology
09.2023 - 09.2023
Youth Development Professional
Boys & Girl Club of
02.2023 - 07.2023
Administrative Assistant
Terrell’s Business & Tax Services
01.2020 - 04.2023
Summer Classes -
Georgia Military College
MA Certification -
Medical institute of Northeast Georgia
Bachelor - Pursuing
Valdosta State University
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