Ja'Caila Stephens
Summary
I'm a dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete.
I'm also customer-oriented Brand Associate dedicated to boosting customer satisfaction and generating higher brand revenues. Accommodating and personable individual a year worth of experience communicating information to customers about brand value, quality and style. Proficient in POS system operations paired with exceptional knowledge of current sales promotions. Lastly customer service adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon
Atlanta, GA
10.2023 - Current
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Collaborated with team members to complete complex projects on schedule and within budget constraints.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
Brand Associate
Old Navy, Gap
Snellville, GA
10.2022 - Current
- Enhanced brand awareness by implementing strategic marketing campaigns and initiatives.
- Developed strong relationships with clients for increased customer loyalty and retention.
- Boosted sales performance through effective merchandising and product presentation techniques.
- Collaborated with cross-functional teams to execute successful product launches and promotions.
- Assisted in the creation of visually appealing store displays, driving foot traffic and interest in products.
Warehouse Worker
ThredUp
Suwanee, GA
01.2021 - 01.2023
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
Education
Bachelor of Science - Human Resources Admin And Talent Development
Mercer University
Macon, GA05.2027
Associate of Science - Business Administration
Georgia State University
Atlanta, GA12.2021
High School Diploma -
Banneker High School
College Park, GA05.2019
Skills
- Order Fulfillment
- Warehouse Organization
- Branding
- Customer Service
- Merchandise Restocking
- Cash Handling
Certification
NHA Certified Patient Care Technician/Assistant (CPCT-A)
NHA Phlebotomy Technician
Timeline
Warehouse Worker
Amazon
10.2023 - Current
Brand Associate
Old Navy, Gap
10.2022 - Current
Warehouse Worker
ThredUp
01.2021 - 01.2023
Bachelor of Science - Human Resources Admin And Talent Development
Mercer University
Associate of Science - Business Administration
Georgia State University
High School Diploma -
Banneker High School