Jacalyn Schoch-Clayton
Deforest,Wisconsin
Summary
Strategic analytics professional with unique dual expertise in healthcare therapy practice and enterprise talent management. Licensed Occupational Therapist Assistant with 4+ years of direct patient care experience, now leveraging advanced data analytics skills to drive business outcomes at global scale. Proven ability to translate complex healthcare needs into actionable insights, build stakeholder relationships, and deliver measurable results in fast-paced environments. Firsthand understanding of therapy workflows, compliance requirements, and patient outcomes measurement—combined with enterprise-level analytics capabilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Analyst – Talent Management (Enterprise Talent)
Citibank
Tampa, Florida
03.2024 - 08.2025
- Strategic Partnership: Served as key analytics partner to senior leadership on enterprise talent strategy, succession planning, and leadership development initiatives impacting 200,000+ global employees
- Executive Reporting: Created and managed executive-ready dashboards and scorecards that drive strategic decision-making for talent health indicators and leadership pipeline development
- Process Optimization: Enhanced data quality and accessibility in enterprise systems (Workday, Talent Neuron), improving reporting efficiency by streamlining data workflows
- Cross-Functional Collaboration: Partnered with HR Business Partners and Centers of Excellence to assess program effectiveness and recommend data-driven improvements
- Impacted Measurement: Delivered workforce analytics and insights that directly influenced enterprise talent reviews and executive planning sessions
- WI Telecommuter
- Layoff
Senior Diversity Sourcing Analyst, AVP
Citibank
Tampa, Florida
11.2021 - 02.2024
- Market Intelligence: Led comprehensive talent market research and competitor analysis, producing intelligence reports that informed enterprise-wide recruiting strategies
- Pipeline Development: Built and managed diverse talent pipelines across multiple business functions, directly contributing to enterprise DEI goals and hiring targets
- Campaign Management: Designed and executed targeted outreach campaigns and DEI recruiting events, driving measurable increases in diverse candidate engagement
- Metrics & Reporting: Compiled, analyzed, and presented DEI sourcing metrics to senior leadership, ensuring transparency and accountability in hiring practices
- Strategic Collaboration: Partnered cross-functionally with HR and branding teams to enhance employer visibility and representation in diverse professional communities
- WI Telecommuter
Talent Acquisition Sourcing Partner
Paylocity
Schaumburg, Illinois
01.2018 - 11.2021
- Multi-Channel Sourcing: Developed comprehensive candidate pipelines using research, market mapping, and custom-tailored outreach strategies across internal and external sources
- Process Management: Managed recurring job posting processes including editing, auditing, and optimization to improve candidate quality and reduce time-to-fill
- Analytics & Reporting: Produced detailed diversity metrics reports and workflow analytics for management and executive review, supporting corporate DE&I objectives
- Stakeholder Partnership: Collaborated closely with recruiters and hiring managers on candidate profile mapping, pipeline management, and timeline optimization
- Project Leadership: Drove talent acquisition projects focused on diversity initiatives, directly supporting company-wide DE&I objectives
- WI Telecommuter
Occupational Therapist Assistant
Communication Innovations
Fitchburg, Wisconsin
06.2016 - 01.2018
- Caseload Management: Managed personal caseload while providing coverage for additional patients, demonstrating flexibility and reliability in healthcare delivery
- Evidence-Based Practice: Developed and executed play-based therapy treatments for patients ranging from toddlers to young adults, utilizing current research and best practices
- Documentation Excellence: Maintained thorough, timely clinical documentation ensuring compliance with healthcare standards and continuity of care
Occupational Therapist Assistant
Healthreach Rehabilitation Services
Brookfield, Wisconsin
02.2013 - 06.2016
- Patient Outcomes: Delivered goal-oriented treatments for pediatric patients (ages 3-19), demonstrating ability to work with diverse age groups and conditions
- Collaborative Care: Maintained effective communication with interdisciplinary staff and therapy teams regarding student progress and treatment modifications
- Adaptive Service Delivery: Performed effective treatments in both inclusive and pullout settings, showing versatility in service delivery models
Occupational Therapist Assistant
Beloit Health System
Beloit, Wisconsin
08.2012 - 03.2014
- Patient & Family Education: Provided comprehensive training for optimal Activities of Daily Living (ADL) performance and safety protocols
- Interdisciplinary Collaboration: Consulted with medical teams to develop optimal patient care plans and discharge strategies
- Performance Excellence: Maintained 87% productivity rate per clinical standards while ensuring quality patient care
Education
Associate of Arts (A.A.) - Occupational Therapist Assistant
Madison Area Technical College
01.2012
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University of Wisconsin-Milwaukee
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University of Wisconsin-Stevens Point
Skills
- Data analysis and reporting using advanced Microsoft Excel
- Conducting research with market intelligence tools
- Team collaboration tools
- Clinical documentation expertise
Certification
- Occupational Therapist Assistant, State of Wisconsin | License #4945-27 | August 2012 through May 2023
- Certificate in Data Analytics | NYU School of Professional Studies | May 2025
- LinkedIn Certified Professional-Recruiter | Issued December 2018
KEY DIFFERENTIATORS FOR CLIENT SUCCESS
- Unique Clinical + SaaS Background: Rare combination of licensed therapy professional with proven enterprise SaaS client management experience, enabling authentic conversations with therapy clinic stakeholders
- Healthcare Workflow Understanding: Firsthand experience with therapy documentation, scheduling, billing challenges, and clinic operational pain points that software solutions address
- Proven Client Relationship Builder: Demonstrated ability to manage complex stakeholder relationships at Fortune 500 scale while maintaining personal, consultative approach essential for SMB therapy practices
- Healthcare Compliance Knowledge: Understanding of HIPAA, clinical documentation requirements, and regulatory standards critical for therapy practice software
- Clinical-Technical Communication: Experience bridging clinical language and technical concepts, ensuring therapy professionals feel understood while driving software adoption and feature utilization
- Outcome-Oriented Mindset: Healthcare background provides natural focus on measurable outcomes, patient safety, and evidence-based decision making
CORE COMPETENCIES
- Healthcare Expertise: Licensed OTA | Evidence-Based Practice | Patient Care Workflows | Healthcare Compliance | Interdisciplinary Team Collaboration | Outcome Measurement | ADL Assessment | Pediatric to Adult Therapy
- Analytics & Technology: Dashboard Development | Data Visualization | Workforce Analytics | Market Intelligence | Process Optimization | Workday | Talent Neuron | Microsoft Suite | SharePoint
- Business Impact: Strategic Planning | Stakeholder Management | Executive Reporting | Process Improvement | Cross-Functional Collaboration | Project Management | ROI Analysis
Timeline
Senior Analyst – Talent Management (Enterprise Talent)
Citibank
03.2024 - 08.2025
Senior Diversity Sourcing Analyst, AVP
Citibank
11.2021 - 02.2024
Talent Acquisition Sourcing Partner
Paylocity
01.2018 - 11.2021
Occupational Therapist Assistant
Communication Innovations
06.2016 - 01.2018
Occupational Therapist Assistant
Healthreach Rehabilitation Services
02.2013 - 06.2016
Occupational Therapist Assistant
Beloit Health System
08.2012 - 03.2014
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University of Wisconsin-Milwaukee
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University of Wisconsin-Stevens Point
Associate of Arts (A.A.) - Occupational Therapist Assistant
Madison Area Technical College