Jacalyn Vander Ploeg
Summary
Senior executive with proven track record in driving change management, execution, and operational excellence. Adept at strategic planning, project management, and leveraging data to inform decisions. Strong focus on fostering team collaboration and adapting to changing business needs. Highly skilled in leadership, communication, and delivering impactful results.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Director, Change Management Strategic Capabilities
Bristol Myers Squibb
05.2020 - Current
- Leading change management efforts across Global Product Development and Supply to ensure 10,000 impacted colleagues experienced change in a strategic and pragmatic manner, reducing change fatigue.
- Established the Change and Transformation hub to support the top 20 large-scale, high-impact strategic initiatives.
- Provides coaching and development for the groups of colleagues across including Leadership, rotational programs, project managers and others
- Created the Community for Practice with 50 active members to share best practices across strategic initiatives, escalate risk and build capability
- Developed and continuing to populate the Change Impact dashboard in order to strategically mitigate changes and stakeholders
- Delivers targeted change management support on large scale and confidential initiatives
- Spearhead strategic initiatives, driving growth and enhancing organizational performance.
- Enhanced team productivity by implementing streamlined processes and fostering a collaborative environment.
Senior Director, Culture and Change Management
Bristol Myers Squibb
05.2020 - 08.2022
- Improved Quality metrics and KPIs by building a framework and tools to create awareness of cultural aspirations and clearly linking how culture helps drive our strategic priorities
- Developed learning and development curriculum with HR to clarify and enhance management performance and communication plans to support sustainable transformation efforts
- Developed an annual culture assessment, implemented the assessment, and developed and monitored key actions for improvement to drive Quality metrics resulting in higher scores year over year
- Facilitated leadership and team-based sessions to identify strengths and challenges to embedding a culture of quality
- Created a culture champion network across the organization to successfully distribute information and gather feedback
- Lead the development of 91 processes to support people change management efforts; developing and facilitating training and acting as a coach to drive the successful sustained implementation of the quality management system
- Collaborated with Operational Excellence department to build culture into the OpEx playbooks deployed to the organization
Sr Advisor, Change Management
CVS Health/Aetna
05.2017 - 05.2020
- Developed and implemented a customized change management methodology specific to the Aetna integration which was the biggest healthcare merger in US history
- Analyze, prioritize, and collaboratively lead complex people, process, and system integration projects including a large finance integration
- Build bench strength within the organization to deepen the organization’s change management maturity by training over 500 team members in Navigating and Leading
- Partner closely with HR Business Partners and Business Leaders to maintain strategic alignment and ongoing support throughout the organization, bringing transparency to and building confidence in change management processes
Sr Consultant, Global Change Management & Org Effectiveness
Walmart
09.2015 - 05.2020
- Managed execution and quality delivery of change initiatives from assessing initial change impact and stakeholder alignment through the delivery of training, communication, and other aligned change interventions
- Improved associate experience by developing and implementing digital enhancements
- Identified and created innovative solutions to drive employee development and increase organizational capabilities
- Established measurements to assess success criteria for change initiatives and organizational effectiveness analysis
- Created and launched a 2500-person Global 3-day event, “Year Beginning Meeting” to launch strategic priorities with zero budget
- Utilized virtual platforms and created high engagement and strategic alignment
Change Management Lead
Mondelez International
10.2013 - 09.2015
- Executed end-to-end change management strategy for Integrated Business Planning transforming the North America region
- Contributed to the International Change Framework, established, and measured change KPIs for change initiatives
- Using a fully transparent communication strategy, led a $10M headcount reduction to restructure the Marketing department
- Led change project teams, providing clear guidance on roles, responsibilities, goals, timelines, and expected outcomes.
- Influenced senior leadership buy-in for critical change initiatives through persuasive presentations and data-driven insights.
Change Management Lead
The Hertz Corp
06.2011 - 09.2013
- Supported the integration of people, processes, and systems through the acquisition of competitor, Dollar Thrifty
- Change execution support for a large ERP implementation consolidating 60 disparate systems into a single, unified platform, significantly improving efficiency and reducing operational complexity.
- Delivered effective communication plans, organizational design evaluations, culture assessments, engagement surveys, and analysis to maintain ongoing buy-in and stakeholder support
- Identified and developed change agents throughout the organization to expand and deepen change capability bench strength
Manhattan Site Manager
The Hertz Corp
09.2008 - 06.2011
- Ran all aspects of business operations for Manhattan site including day-to-day operations with a fleet of 2,000 vehicles
- Managed and developed a team of 20 colleagues
- Supported building a technology platform to automate the rental process
Education
B.S. - Business, Marketing
Delaware Valley University
Doylestown, PASkills
- Change management
- Strategic planning
- Business growth
- Leadership development
- Coaching
- Cross-functional collaboration
- Agile
Certification
- PROSCI Certification
- Six Sigma Certification
- HBDI facilitator
- PDA Culture Assessment Certified
Timeline
Senior Director, Change Management Strategic Capabilities
Bristol Myers Squibb
05.2020 - Current
Senior Director, Culture and Change Management
Bristol Myers Squibb
05.2020 - 08.2022
Sr Advisor, Change Management
CVS Health/Aetna
05.2017 - 05.2020
Sr Consultant, Global Change Management & Org Effectiveness
Walmart
09.2015 - 05.2020
Change Management Lead
Mondelez International
10.2013 - 09.2015
Change Management Lead
The Hertz Corp
06.2011 - 09.2013
Manhattan Site Manager
The Hertz Corp
09.2008 - 06.2011
- PROSCI Certification
- Six Sigma Certification
- HBDI facilitator
- PDA Culture Assessment Certified
B.S. - Business, Marketing
Delaware Valley University
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