Jacalynn Holliday
Parker,CO
Summary
Goal-oriented individual versed in greeting high-volume of customers. Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
16
16
years of professional experience
Work History
Clothing and Home Goods Resale
Self-employeed
06.2018 - Current
- Streamlined shipping processes by implementing cost-effective methods for order fulfillment, reducing delivery times and improving customer satisfaction ratings.
- Enhanced product descriptions with well-researched content and visually appealing photos, capturing buyer attention and improving conversion rates.
- Maintained organized storage facilities for physical inventory items, ensuring easy access for quick order fulfillment while minimizing damages or loss of goods.
Self Employed Day Care Provider
Self-employeed
02.2010 - 06.2018
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Vision Center Customer Service
Walmart Vision Center
10.2007 - 09.2008
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
High School Diploma -
Smoky Hill High School
Aurora, COSkills
- Customer Service
- Problem-solving abilities
- Money handling abilities
- Payment Processing
- Professional telephone demeanor
- Scheduling
- Follow-up skills
- Appointment Scheduling
- Order Processing
- Product Sales
Timeline
Clothing and Home Goods Resale
Self-employeed
06.2018 - Current
Self Employed Day Care Provider
Self-employeed
02.2010 - 06.2018
Vision Center Customer Service
Walmart Vision Center
10.2007 - 09.2008
High School Diploma -
Smoky Hill High School