Jacalynne Kane
Student
Simi Valley,CA
Summary
Highly efficient employee well established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonalds
Simi Valley, CA
11.2021 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Brewed coffee and tea and changed out drink station syrups.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Completed milkshakes and ice cream desserts for customers.
- Endorsed products by making recommendations and promoting specials.
Customer Service Representative
Kohl's
Simi Valley, California
04.2021 - 11.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Maintained effective team member communication.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Education
High School Diploma -
Royal High School
Simi Valley, CA06.2023
Skills
- Dependable and Cooperative
- Kitchen Safety Standards
- Food and Beverage Service
- Safe Food Handling
- Cash Handling
- Adaptability and Flexibility
- Handling Complaints
- Cash Drawer Operations
- Time Management and Prioritization
- Customer Service
- Teamwork and Collaboration
Timeline
Crew Member
McDonalds
11.2021 - Current
Customer Service Representative
Kohl's
04.2021 - 11.2021
High School Diploma -
Royal High School
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