Dedicated to prioritize and multi-task in fast paced working environment. Successfully works as part of team to reach personal and business. Very active imagination with a driver for success and commitment.
P.S. I am also located in Killeen Texas, 76542
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
Gambit Social House
Harker Heights, TX
03.2024 - 08.2024
Tracked seated guests and available seating using computer-based and mobile reservation software.
Provided customer service by anticipating customer needs.
Offered seating and other special accommodations to customers according to preferences and dining area volume.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Built positive relationships with other front-of-house and kitchen staff.
Distributed menus to guests, led to tables and gave initial information about service staff or specials.
Team Member
Bush's Chicken
Killeen, TX
09.2023 - 04.2024
Rotated through series of different stations based on team needs.
Built and maintained working relationships with peers and upper management.
Provided customer service support to ensure satisfaction.
Identified needs of customers promptly and efficiently.
Received, processed, and stocked merchandise in accordance with store policies.
Maintained a clean and organized work area throughout shift.
Developed positive customer relationships through friendly greeting and excellent service.
Maintained positive working relationship with fellow staff and management.
Team Member
Urban Air Trampoline and Adventure Park
Killeen, TX
07.2022 - 02.2024
Greeted customers upon entering the park with friendly demeanor.
Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Addressed customer needs, responding to specific requests.
Participated in training sessions for new employees when needed.
Collaborated with team members to maximize productivity and efficiency.
Built and maintained working relationships with peers and upper management.
Adhered to safety guidelines while operating machineries.
Monitored guests to ensure a safe environment
Education
Some College (No Degree) - Elementary Education
Texas State University
San Marcos, TX
Skills
Menu management
Telephone receptions
Table assignment coordination
Effective time management
Hospitality and accommodation
Customer service
Team player mentality
Affiliations
Boxing- I have been boxing for a little over 10 years. The places being EJK Boxing : 8 years old- 11 years, and JR Boxing : 11 years old - 18 years old. I was taught discipline, along with respect for my peers and myself, along with self- defense.
Basketball- I have played basketball since I was 6 years old. Lions club : 6-12 years, Palo Alto Middle school : 12-14 years, Shoemaker High school Basketball: 14-16. I still play, but more so for recreational activities. This has taught me teamwork, dedication and commitment along with communication.
Art- I have been into art all my life, ever since i was able to hold a pencil. Through art I have been able to express my imagination, creativity, and learn how to learn how to think outside of the box.
Theatre- I got into theatre at around 12 years old when I was in 7th grade, I really enjoyed acting, writing scripts, and scripts my own stories. What I've learned from this experience was communication skills, along with responsibility and time management.
Accomplishments
IN JROTC at shoemaker high school and Chaparral High school, I have accomplished obtaining the first lieutenant rank throughout my time in the program. I have also been awarded cadet of 4th nine weeks of the quarter, along with overall highest achieving scores in the physical Cadet Challenges.
While playing Basketball for Shoemaker High school, I was awarded most improved player of 2021.
In theatre arts, I was awarded with honorable mentions for the 2020 UIL performance, 'most likely to become a stand up comedian' at the 2022 theatre Banquet.
I also illustrated a book in 2019 called 'Little Brown Girls with Melanin and Curls.'
Certification
TBAC license
Food handlers License
References
References available upon request.
Timeline
Host
Gambit Social House
03.2024 - 08.2024
Team Member
Bush's Chicken
09.2023 - 04.2024
Team Member
Urban Air Trampoline and Adventure Park
07.2022 - 02.2024
Some College (No Degree) - Elementary Education
Texas State University
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