Dynamic operations leader, driving operational efficiency and strategic planning. Expert in resource allocation and employee development, fostering a culture of safety, accountability, and success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Operations position. Ready to help a team achieve company goals.
Overview
15
15
years of professional experience
Work History
Director of Operations
NOV
02.2024 - 06.2025
Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Monitored budget and utilized operational resources.
Oversaw day-to-day production activities in accordance with business objectives.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
District Manager
Extract Production Services
08.2019 - 01.2024
Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
Promoted culture of accountability, setting clear expectations and conducting regular performance evaluations.
Managed accounts to retain existing relationships and grow share of business.
Account Manager
Borets US
06.2015 - 08.2019
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Conducted regular account reviews to identify areas for improvement and ensure continued success.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Drove revenue growth by identifying new business opportunities within existing accounts.
Account Manager
Halliburton Artificial Lift
02.2011 - 04.2015
Established long-term customer relationships to enhance client loyalty and satisfaction.
Increased upsell opportunities with strategic account reviews, identifying and addressing client needs.
Streamlined account management processes, reducing response times and improving client service quality.
Cable Spooler/Service Technician
Global Artificial Lift
03.2010 - 02.2011
Operated downhole cable spoolers during field install and retrieval of ESP systems.
Assisted in assembly and disassembly of ESP systems.