Jace Cheek
Elk River,MN
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty. Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
4
4
years of professional experience
Work History
Dominos Delivery Driver
Team Honey Badger
08.2024 - Current
- Navigated routes efficiently to ensure timely delivery of packages.
- Maintained vehicle cleanliness and adherence to safety protocols.
- Assisted in loading and unloading shipments while following weight restrictions.
- Communicated with dispatchers to confirm delivery schedules and address issues.
- Utilized GPS systems to optimize delivery routes and reduce travel time.
- Documented delivery records accurately for tracking purposes.
- Engaged with customers professionally to enhance service experience.
- Delivered packages to customer doorsteps and business offices.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Collaborated with team members to streamline processes for quicker issue resolution.
FedEx Warehouse
FedEx:Ground
05.2024 - 08.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Landscaper/Lawn Care Technician
Terracaremn
05.2021 - 05.2025
- Operated landscaping tools including mowers, trimmers, and blowers to maintain property aesthetics.
- Assisted in planting flowers, shrubs, and trees according to design plans.
- Executed regular lawn maintenance tasks such as mowing, edging, and fertilizing for optimal growth.
- Collaborated with team members to complete landscaping projects efficiently and effectively.
- Developed knowledge of plant care techniques to enhance landscape quality and sustainability.
- Ensured adherence to safety protocols while operating machinery and handling materials.
- Supported customer service efforts by addressing client inquiries regarding landscaping services.
- Performed planting, watering, mulching, and edging of lawns.
PCA
Comfort Keepers Home Care
05.2024 - 02.2025
- Provided personal care and assistance to enhance daily living activities for clients.
- Monitored client health status, reporting changes to healthcare professionals promptly.
- Assisted with medication management, ensuring compliance with prescribed regimens.
- Developed individualized care plans in collaboration with multidisciplinary teams.
- Trained and mentored new staff on best practices in patient care and safety protocols.
- Implemented effective communication strategies to improve client engagement and satisfaction.
- Conducted regular assessments of client needs, adapting care approaches accordingly.
Education
GED -
Northwestern College
MNHigh School Diploma -
Fourth Baptist
Plymouth, MN05-2024
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Heavy lifting
- Customer interaction
- Adaptability and flexibility
- Verbal and written communication
Timeline
Dominos Delivery Driver
Team Honey Badger
08.2024 - Current
FedEx Warehouse
FedEx:Ground
05.2024 - 08.2025
PCA
Comfort Keepers Home Care
05.2024 - 02.2025
Landscaper/Lawn Care Technician
Terracaremn
05.2021 - 05.2025
GED -
Northwestern College
High School Diploma -
Fourth Baptist
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