Summary
Work History
Education
Skills
Timeline
Generic

Jace Craven

Longmont,CO

Summary

Dedicated customer service professional with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.


Hoping to transfer my skills and abilities in a more permanent manner to a library to continue growing in my career.

Work History

Cahsier Associate

Safeway
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.

Parts Department Clerical Duties

Nissan North America, Inc.
  • Data Entry & Record Keeping: Inputting the parts data and service records in patrons' unique and independent files within a physical large scale archive.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Completed data entry tasks with accuracy and efficiency.

Library Volunteer

Multiple Locations
  • During my time during high school(3 years), as well as a local Public Library(2 years) I volunteered my services to the libraries in order to accrue the skills needed to flourish within a library environment, which resulted in proficiency in the following skills:
  • Cataloging and Classification: Knowledge of library classification systems.
  • Customer Service: Strong interpersonal skills with experience assisting library patrons.
  • Data Entry & Record Keeping: Accurate handling of library data, managing checkouts, and maintaining patron records.
  • Book Processing: Experience in shelving, maintaining, and organizing library materials.
  • Technology Proficiency: Familiarity with library management software (e.g., Evergreen, Destiny, Sierra) and Microsoft Office Suite.
  • Attention to Detail: Capable of maintaining an organized and systematic work environment.
  • Communication Skills: Clear verbal and written communication with patrons and staff.

Salesman

Discount Tire
  • Increased sales by offering advice on purchases and promoting additional products.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction and by extension the customer delight index(CDI).
  • Developed strong client relationships through consistent communication and exceptional customer service.

Education

High School Diploma -

Longmont Highschool
Longmont, CO

Skills

  • Data entry
  • Cataloging systems
  • Record keeping
  • Customer service
  • Relationship building
  • Sales strategies
  • Inventory management
  • Client communication
  • Attention to detail
  • Time management
  • Organizational skills

Timeline

Cahsier Associate

Safeway

Parts Department Clerical Duties

Nissan North America, Inc.

Library Volunteer

Multiple Locations

Salesman

Discount Tire

High School Diploma -

Longmont Highschool