Jace Davis
Hollywood,FL
Summary
Diligent in client and patient support, skilled in resolving complex issues and enhancing customer satisfaction. Adept at effective communication, conflict resolution, and providing technical assistance. Collaborative team player focused on achieving results, with adaptability to evolving needs. Strong organizational abilities, empathy, and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Healthcare Coordinator
Memorial Regional Hospital Hollywood
06.2024 - 04.2025
- Administrative support; ie answering phones, faxes, inventory, etc.
- Patient Enrollment / Membership / Billing
- Provide assistance to patients in person, by email, phone, or text.
- Helps the Medical Staff with annual review of Medical Staff Bylaws, Rules and Regulations
- Reduced hospital readmission rates with diligent follow-up and care coordination for discharged patients.
- Managed sensitive patient information with utmost confidentiality according to HIPAA regulations and organizational guidelines.
- Maintained a high level of professional competency by staying informed on the latest industry trends, developments, and best practices in care coordination.
- Advocated for patient needs during interdisciplinary team meetings, ensuring their voices were heard in the decision-making process.
Production Coordinator
Esquire Deposition Solutions, LLC
03.2021 - 07.2024
- Provided hands-on support during peak production periods, assisting teams in meeting tight deadlines.
- Coordinated with production team to support productivity targets and deadline management.
- Monitored and tracked progress of all production tasks for on-time delivery.
- Coordinated communication between departments, fostering a collaborative work environment.
- Ensured proper upload and filing of documents
- Cross-trained of staff on related procedures
Patient Care Associate
Willow Pond Senior Care
02.2018 - 02.2021
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted with various diagnostic procedures such as drawing blood samples, obtaining EKG readings, and collecting urine specimens for laboratory testing.
- Facilitated smooth transitions between shifts by communicating pertinent patient information during detailed handoff reports.
- Provide emotional support, physical assistance, and encouragement for patients.
- Maintained clean, safe, and well-organized patient environment.
Education
Associate of Science - Liberal Arts And Sciences
East Georgia State College
Statesboro, GA06-2024
Skills
- Patient care coordination
- Healthcare management
- Quality improvement
- Innovation skills
- Type 65 WPM
- Advanced Computer Literacy
- 7 years of Customer/Patient Care
- Empathy
- Ability to self manage and self motivate
- Data Entry
- Implementation Data
- Microsoft Office Suite Proficient
- Microsoft Excel Literacy
- Efficiency optimization
- Deadline management
Accomplishments
- Cum Laude of my graduation class
- 3.5 GPA
Certification
- CPCT/A - Patient Care Technician/Assistant
- BLS
Languages
English
Timeline
Healthcare Coordinator
Memorial Regional Hospital Hollywood
06.2024 - 04.2025
Production Coordinator
Esquire Deposition Solutions, LLC
03.2021 - 07.2024
Patient Care Associate
Willow Pond Senior Care
02.2018 - 02.2021
Associate of Science - Liberal Arts And Sciences
East Georgia State College
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