Jace Granger
Iowa,LA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
Teacher
Calcasieu Parish School System
Lake Charles, LA
08.2023 - Current
- Rated as a highly effective educator in first-year teaching.
- Utilized technology-based learning tools to enhance classroom instruction.
- Developed and implemented lesson plans based on curriculum objectives.
- Maintained a safe and orderly learning environment for all students.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Encouraged critical thinking skills and problem solving strategies among students.
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Analyzed student assessments to optimize targeting of student needs and achievement of learning targets.
Shift Lead/Consultation Agent
Best Buy
Lake Charles, Louisiana
04.2022 - 08.2023
- Resolved service requests by individually troubleshooting and addressing user issues.
- Maintained positive working relationship with fellow staff and management.
- Answered user inquiries to resolve computer software or hardware operation problems.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Evaluated software or hardware to recommend improvements or upgrades.
- Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Stayed up-to-date on latest trends in sales promotions, product updates and service changes.
- Monitored employee productivity to provide constructive feedback and coaching.
- Provided ongoing training to address staff needs.
Video Editor Intern
The SellersCo.
Lake Charles, LA
01.2023 - 05.2023
- Edited video by adding graphics, titles, audio and special effects.
- Reviewed video and selected best footage for storytelling.
- Analyzed video content for quality control and editorial corrections.
- Collaborated with creative team and director to align editing approach with artistic vision.
- Edited recorded segments to insert music, dialogue and sound effects.
- Took large volumes of raw footage and determined which shots to use, cut or move to achieve creative vision.
Style Consultant
Target
Lake Charles, LA
08.2021 - 04.2022
- Verified pleasing product display and accessibility for client's shopping experience by monitoring sales floor, stocking inventory and replenishing products.
- Greeted clients warmly and analyzed fashion needs and desires while identifying products for consideration.
- Monitored fitting rooms and stockroom, keeping areas clean, neat and organized.
- Helped brand awareness by assisting in merchandising and handling display setups.
Lead Sales Associate
Old Navy, Gap
Lake Charles, LA
03.2018 - 08.2021
- Processed payments and returned receipts, cash, coin and cards to customers.
- Organized sales floor to keep products and displays presentable and in sellable condition.
- Checked store shelves and restocked products from inventory in back room.
- Greeted patrons warmly at store entrance and offered assistance with finding needed items.
- Scanned and bagged items and operated cash register to check out store patrons.
- Cross-trained on different positions to best support team during peak periods.
- Provided leadership and direction to motivate department associates.
- Promoted positive culture of teamwork and inclusion, increasing employee morale.
Education
Bachelor of Arts - Mass Communication
McNeese State University
Lake Charles, LA05.2023
Skills
- Serving Diverse Communities
- Faculty Collaboration
- Reporting and Documentation
- Interpersonal Skills
- Customer Service
- Hardware and Software Repair
- Multitasking and Prioritization
- Help Desk Support
- Microsoft Windows and Office
- Verbal and Written Communication
- Resolving Problems and Incidents
- Technical Troubleshooting
- Customer Needs Assessment
- Adobe Premiere CC Expertise
- Leadership and team building
References
References available upon request.
Timeline
Teacher
Calcasieu Parish School System
08.2023 - Current
Video Editor Intern
The SellersCo.
01.2023 - 05.2023
Shift Lead/Consultation Agent
Best Buy
04.2022 - 08.2023
Style Consultant
Target
08.2021 - 04.2022
Lead Sales Associate
Old Navy, Gap
03.2018 - 08.2021
Bachelor of Arts - Mass Communication
McNeese State University