Summary
Overview
Work History
Education
Skills
Academic Honors
Extracurricular Activities
Work History
Summer
Timeline
Generic

Jace Hoover

LaPlace,LA

Summary

I’ve been a leader at both of my jobs in the mobile sales industry I’ve received awards for being in the top of the company in sales at both TMOBILE and spectrum

Overview

2
2
years of professional experience

Work History

Mobile Specialist

Spectrum
05.2025 - Current
  • Provided exceptional customer service in mobile technology solutions.
  • Assisted customers with device setup, troubleshooting, and repairs.
  • Collaborated with team members to enhance product knowledge and sales techniques.
  • Educated clients on software updates and mobile applications for optimal device performance.
  • Maintained inventory of mobile devices and accessories, ensuring accurate stock levels.
  • Resolved customer inquiries efficiently, contributing to overall satisfaction rates.
  • Implemented best practices for device handling and safety protocols in store operations.
  • Participated in training sessions to stay current with industry trends and technology advancements.
  • Continuously updated knowledge on industry trends and emerging technologies, enabling the delivery of cutting-edge solutions to clients.

Mobile Expert

Tmobile
11.2023 - 05.2025
  • Assisted customers in selecting mobile devices based on needs and preferences.
  • Provided technical support for mobile applications and device setup.
  • Maintained up-to-date knowledge of industry trends and new product releases.
  • Ensured compliance with company policies during customer interactions.
  • Educated customers on device features and functionalities for optimal use.
  • Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
  • Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
  • Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
  • Increased customer satisfaction by providing expert advice on mobile devices and plans.

Education

BBA - Business Administration And Management

Southeastern Louisiana University
Hammond, LA

BBA - Business Administration

Louisiana State University
Baton Rouge, LA
01.2024

High School Diploma - undefined

St. Charles Catholic High School
05.2023

Skills

  • React native development
  • Swift programming
  • Push notifications
  • Mobile testing
  • Mobile payments
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Honest and dependable
  • Time management
  • Customer assistance
  • Problem-solving abilities
  • Cleaning and sanitizing
  • Multitasking
  • Team cooperation
  • Organizational skills
  • Team collaboration
  • Active listening
  • Adaptability and flexibility
  • Decision-making
  • Cash handling
  • Cash register operation
  • Store organization
  • Store opening and closing
  • Purchase orders

Academic Honors

Alpha Honor Roll, Patrick Taylor Award, RPCC Petro Chem 1 intro to process technology

Extracurricular Activities

Riverside Academy football (8-10th) Comet Football (11-12th) Music Ministry (12th) Stagehands Theatre club (11-12th) Theater (11-12th); (Stagehands President 12th) Fellowship of Christian Athletics (FCA) (8-12th)

Work History

  • Bailey’s Andouille Laplace La (11-12th)
  • Pressure washing
  • Grass Cutting
  • Car Washing
  • Mathernes Market 2023

Summer

  • Theatre Star camp counselor (12th)
  • RPCT Theatre production of Cinderella (summer)
  • Football workouts (7-12th)

Timeline

Mobile Specialist

Spectrum
05.2025 - Current

Mobile Expert

Tmobile
11.2023 - 05.2025

High School Diploma - undefined

St. Charles Catholic High School

BBA - Business Administration And Management

Southeastern Louisiana University

BBA - Business Administration

Louisiana State University

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Jace Hoover