Summary
Overview
Work History
Education
Skills
Certification
Assessments
Additionalinformation
Personal Information
Timeline
Generic

Jace Jochum

Tampa,FL

Summary

Looking for an ambitious company to grow with. Increasing personal education and expertise to help the company to succeed and excel in the future. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Assistant

Volvo Cars Tampa
2024.07 - Current
  • Building customer base from online networking
  • Negotiating pricing with prospects
  • Managing multiple CRM and Dealer tools
  • Managing 100 plus leads and incoming leads daily.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,

Sales Associate

Auto Lenders
2023.12 - 2024.07
  • Building customer base from online networking
  • Negotiating pricing with prospects
  • Managing multiple CRM and Dealer tools
  • Managing 100 plus leads and incoming leads daily.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,

Service Advisor/Writer

Hyundai of New Port Richey
2023.05 - 2023.10
  • Advising customers on best ways to service their vehicle
  • Writing, managing and editing repair orders
  • Selling, advising and recommending service options for vehicles
  • Managing multiple CRM based platforms
  • Communicating with customers throughout time of service.
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.

Internet Sales Manager

Step One Automotive Group
2022.01 - 2023.02
  • Leading, managing and overseeing all Internet, Phone, service exchange and active prospects for the Sales Department
  • Managing CRM, sales team follow up and processes
  • Training sales associates in processes of sale on inbound and outbound phone and Internet Leads
  • Training new sales associates in processes of road to sales
  • Hiring, leading and managing BDC staff
  • Coordinating with other store managers to finding better ways of improving overall store sales
  • Coordinating meetings with Store Directors on current numbers, goals and areas of improvement.

Remote Sales Representative

Step One Automotive Group
2021.06 - 2021.12
  • Manage internet, phone, service and floor sales remotely
  • CRM management, Vinsolutions at an advance level
  • Assisting prospects through the United States in purchasing
  • Prospect generating, marketing and client building.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.

Sales Manager

Hendrick Honda Bradenton
2021.01 - 2021.04
  • Customer needs assessment
  • 12 step process assessment
  • Crm proficiency
  • Team management
  • Desking deals
  • Inventory checks.

Internet Sales Manager

Hendrick Kia of Concord
2018.04 - 2020.10
  • Desking and structuring deals.
  • Increased online sales by implementing effective marketing strategies and optimizing website content.
  • Trained sales staff on company procedures and salesmanship.
  • Responded to internet inquiries and phone calls in timely matter.
  • Implemented CRM software to streamline lead management and follow-up procedures, increasing overall team efficiency.

Sales Consultant

Hendrick Automotive Group
2015.12 - 2018.04
  • Building customer base from online networking
  • Negotiating pricing with prospects
  • Managing multiple CRM and Dealer tools
  • Managing 100 plus leads and incoming leads daily.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,Started as product specialist.

Education

High school diploma -

Trinity Academy
North Platte, NE
09.2024

Skills

  • Management (4 years)
  • Sales (10+ years)
  • Customer Services (8 years)
  • Medical Terminology (4 years)
  • Internet Marketing (4 years)
  • CRM software (10+ years)
  • Sales Management (4 years)
  • Cold Calling (10+ years)
  • Upselling (10+ years)
  • Business Development (7 years)
  • Salesforce (5 years)
  • Outside Sales
  • Negotiation (10+ years)
  • Microsoft Powerpoint (7 years)
  • Account Management
  • Customer Relationship Management (10+ years)
  • Direct Sales
  • Microsoft Excel (7 years)
  • Microsoft Word (7 years)
  • Customer service
  • Microsoft Outlook
  • B2B Sales
  • Pricing (5 years)
  • Inside Sales (10+ years)
  • Project Management (2 years)
  • Presentation Skills (6 years)
  • Operations Management (10+ years)
  • Marketing (10+ years)

Certification

  • Licensed Practical Nurse, 01/01/12, 05/01/13
  • Kia certified, 01/01/15, 12/01/21
  • Honda certified, 11/01/20, 02/01/21
  • Life and Health Insurance Variable Annuity, 03/01/23, 03/01/24
  • Hyundai Certified, 01/01/23, 12/01/23

Assessments

  • Call center customer service, Proficient, 06/01/21
  • Inside sales, Proficient, 02/01/21

Additionalinformation

Through many years in two major fields, developing many skills has became essential in developing my career. From cold calls, customer relations, efficient timing and long hard work. I have developed computer, upselling, account development, internet management/sales to a high level. Closing deals for teammates and teamwork is also a fundamental in all work environment skills. In conclusion; overall sales, customer care, relations with clients and teamwork is my most valuable assets., Eleads, Vinsolutions, Reynolds & Reynolds, Dealer Socket, Focus, Vauto and multiple others I have advance training in., Internet sales process, lead sourcing, BDC management, CSI management and proven history of auto sales and auto sales management.

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Sales Assistant

Volvo Cars Tampa
2024.07 - Current

Sales Associate

Auto Lenders
2023.12 - 2024.07

Service Advisor/Writer

Hyundai of New Port Richey
2023.05 - 2023.10

Internet Sales Manager

Step One Automotive Group
2022.01 - 2023.02

Remote Sales Representative

Step One Automotive Group
2021.06 - 2021.12

Sales Manager

Hendrick Honda Bradenton
2021.01 - 2021.04

Internet Sales Manager

Hendrick Kia of Concord
2018.04 - 2020.10

Sales Consultant

Hendrick Automotive Group
2015.12 - 2018.04

High school diploma -

Trinity Academy
  • Licensed Practical Nurse, 01/01/12, 05/01/13
  • Kia certified, 01/01/15, 12/01/21
  • Honda certified, 11/01/20, 02/01/21
  • Life and Health Insurance Variable Annuity, 03/01/23, 03/01/24
  • Hyundai Certified, 01/01/23, 12/01/23
Jace Jochum