Jace Lovell
Lake Worth
Summary
Marketing major at the University of Central Florida with a couple years of customer service in the past. Success in executing good customer satisfaction, communicating to customers and co-workers, and being able to listen well to instructors. Well-versed in social skills, marketing, and being able to reach to a customer.
Overview
5
5
years of professional experience
Work History
Valet Driver
Wanderers Golf Club
Wellington
06.2025 - Current
- Engaged with customers through active listening to uncover needs.
- Communicated effectively with customers to improve service experience.
- Displayed positive attitude and confident body language to foster customer trust.
Maintenance
Lost City Golf Club
Atlantis
06.2024 - 08.2024
- Operated various machines for mowing grass, enhancing aesthetic quality and maintenance of golf course.
- Gained hands-on experience in landscaping by mowing greens, cleaning bunkers, and improving visual appeal of golf course.
- Demonstrated strong work ethic and dedication throughout employment, contributing to overall team productivity.
Busser
Lindburgers
Wellington
03.2021 - 05.2023
- Managed guest service operations, including cleaning plates and tables, and bar backing for bartenders to ensure smooth service flow.
- Assisted management and servers by identifying and obtaining necessary items for service, enhancing operational efficiency.
- Addressed customer inquiries and provided solutions, contributing to improved customer satisfaction.
Education
Bachelor of Science - Business Administration, Marketing
University of Central Florida
Orlando, FL05.2027
Skills
- Vehicle maneuvering
- Customer service
- Effective communication
- Team collaboration
- Microsoft Word
- PowerPoint
- Excel
- Canva
- Data analysis
- Marketing strategies
- Efficient work ethic
Languages
- Fluent in English
- Understand Spanish
Volunteer Experience
Kappa Delta Liaison, philanthropy event, Spring 25, Utilizing Flare account to send out more enticing information about philanthropy events ran by Phi Delta Theta to try to market it, so there’s more attendance., Developing an experience of online marketing to people that are my age., Promote events through social media platforms (i.e. Instagram and Snapchat) trying to see an increase of sorority sisters in Kappa Delta come to Golden Phis.
Summary
In this updated resume I was able to put in my current job that I have been working recently. The job is at The Wanderers Club and I am a valet driver for them. I was able to update my experience and how I was able to gain the ability to communicate way better with customers and meet their needs. This is extremely helpful towards my career goal as the jobs that I want have many things to do with communication and meeting customer needs. Learning their needs will lead me to be able to target market them and get what they want to customers.
Leadership Experience
Former Secretary of my Fraternity, New leader in Phi Delta Theta, Spring 25, Developing more leadership experience around people, trying to communicate with them to make sure they show up to certain events, dances, etc., Created unique system to keep track of the attendance rate of each brother in our fraternity, keeping them in check if necessary., Utilized Microsoft Excel to create spreadsheets on the rates of the attendance and for the history of the fraternity’s attendance rates.
Timeline
Valet Driver
Wanderers Golf Club
06.2025 - Current
Maintenance
Lost City Golf Club
06.2024 - 08.2024
Busser
Lindburgers
03.2021 - 05.2023
Bachelor of Science - Business Administration, Marketing
University of Central Florida