Jace Marshall
Arlington,VA
Summary
Skilled in data center operations and customer service. My expertise in network troubleshooting and ability to work with a team boosted work ethic. Demonstrated critical thinking and multitasking at Raising Cane's, significantly improving order accuracy and team performance.
Overview
5
5
years of professional experience
Work History
Amazon Data Center Technician
Lorien
10.2023 - 06.2024
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Installed and managed structured cabling infrastructure.
- Collaborated with team members to improve overall service delivery, resulting in increased client satisfaction ratings.
- Accepted tasks and documented status using ticketing system, time reports and email.
Raising Cane's Crewmember
Raising Cane's
11.2019 - 02.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Associate of Arts - Cybersecurity
University of Colorado Colorado Springs
Colorado Springs05.2026
Associate of Arts - General
CEC Colorado Springs
Colorado Springs, CO05.2021
Skills
- Data Center Operations
- Network Troubleshooting
- Computer hardware troubleshooting
- Network support
- Customer Service
- Critical Thinking
Timeline
Amazon Data Center Technician
Lorien
10.2023 - 06.2024
Raising Cane's Crewmember
Raising Cane's
11.2019 - 02.2020
Associate of Arts - Cybersecurity
University of Colorado Colorado Springs
Associate of Arts - General
CEC Colorado Springs
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