Jace Roberts
Kettering ,OH
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Assistant Manager
The UPS Store Inc.
Kettering, OH
10.2023 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
Corrections Officer
Lebanon Correctional Institution
Lebanon, OH
08.2019 - 09.2022
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
Education
High School Diploma -
Kettering Fairmont High School
Kettering, OH05.2017
Skills
- Teamwork and Collaboration
- Team Development
- Observation
- Visitation guidelines understanding
- Conflict resolution skills
- Self-defense techniques
Timeline
Assistant Manager
The UPS Store Inc.
10.2023 - Current
Corrections Officer
Lebanon Correctional Institution
08.2019 - 09.2022
High School Diploma -
Kettering Fairmont High School