jace samsel
Missoula Nissan Hyundai
helena,MT
2
years of professional experience
Dedicated professional with proven experience in customer service and problem-solving. Known for reliability and punctuality while maintaining high standards of cleanliness and safety awareness.
Work History
Shop Porter
3 Months- Assisted customers with vehicle retrieval and delivery, ensuring timely service.
- Maintained cleanliness of dealership lot, enhancing overall appearance and customer experience.
- Operated various vehicles for service and maintenance tasks, demonstrating adaptability and precision.
- Collaborated with service staff to manage vehicle inventory effectively.
- Provided excellent customer service by addressing inquiries and facilitating smooth interactions during visits.
- Communicated with coworkers and managers about completed duties.
Shift Leader
8 Months- Assisted in scheduling staff to optimize labor costs while maintaining service quality.
- Collaborated with management on promotional strategies to boost sales during peak hours.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Shift Leader
1 Year 5 Months- Supervised team operations during shifts to ensure efficient service delivery.
- Trained new staff on company policies, safety protocols, and operational procedures.
- Monitored inventory levels and coordinated restocking efforts to maintain product availability.
- Implemented best practices for food safety and sanitation in compliance with health regulations.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Conducted regular performance evaluations to identify areas for improvement within the team.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Education
Associate of Applied Science - AAS Automotive Technologies
Skills
Customer service
Strong work ethic
Problem-solving
Clean driving record
General labor
Valid Driver's license
Safety awareness
Worksite safety
Heavy lifting
Cleanliness and hygiene
Reliability and punctuality
Inventory maintenance
Critical thinking
Safety protocols
Work orders
Hand tool expertise
Power tool expertise
Timeline
Shop Porter
Missoula Nissan Hyundai
05.2026 - 08.2026Read More
Shift Leader
Papa Murphy's
09.2025 - 05.2026Read More
Shift Leader
Neon Preztel Inc
03.2024 - 08.2025Read More
Helena College of Technology
Associate of Applied Science from AAS Automotive Technologies
Read More