Jacelin Delgado
Houston
Summary
Versatile HR professional with experience in both generalist functions and specialized benefits administration. Proven ability to manage full-spectrum HR operations—including employee relations, onboarding, performance support, and policy compliance—while also overseeing benefits programs such as health plans, retirement plans, leaves of absence, and open enrollment. Skilled in HRIS management, data reporting, regulatory compliance, and employee education. Known for exceptional communication, problem-solving, and service-oriented support that strengthens workplace culture and improves HR process efficiency.
Overview
12
12
years of professional experience
Work History
Human Resources Benefits Specialist
Cactus Wellhead LLC
05.2018 - Current
- Complete the monthly billing process for all benefit carriers, including self-billing and preparing
invoices for approval. Ensure invoices are properly documented and submitted to finance for
final processing. - Communicate with new hires and rehires regarding enrollment deadlines and address any
related inquiries regarding the enrollment process. - Review associate benefit enrollment information, including new hire enrollments and updates
related to life events. - Support the Benefit Manager with open enrollment responsibilities, including communication
and presentation preparation. - FMLA Administration: Work with third-party administrators to manage and track FMLA leave
requests, ensuring compliance with federal regulations. Coordinate with employees,
management, and third-party administrators to communicate FMLA eligibility, rights, and
responsibilities. Maintain accurate records of FMLA leave and ensure proper documentation is
collected and filed. - Leave of Absence (LOA) Administration: Administer and manage LOA requests, ensuring
compliance with company policies and applicable laws. Coordinate with employees,
management, and external vendors to facilitate a smooth transition back to work. Track and
maintain records of LOA, including reasons for leave and expected return dates.
Payroll Coordinator
Goode Company Corporate Office
02.2018 - 05.2018
- Processing weekly Payroll for multiple locations
- Enter new hires
- Maintained daily book keeping reports
- Processing Terminations
- Add and edit employees time
- Enter multi state Garnishments
- Produce w-2's
- Submit EEO-1 report
- Reconciled accounts such as retirement, tax contributions and health care benefits
- Employment Verifications
- Pulled internal reports as requested (salaries, bonuses, hours worked).
Garnishment Specialist
Landry's Corporate Office
02.2014 - 11.2017
- Processes court ordered wage garnishments child support, student loans, wage garnishments, bankruptcy orders, state and federal tax levies
- Collect and maintain electronic files for all withholding orders
- Enter wage garnishments orders in our payroll system accurately and in a timely manner
- Enter deductions on employee's master files
- Set up garnishments vendors appropriately
- Ensure payroll deduction reports are run timely and are accurate and in compliance with laws
- Ensure all garnishments payments are accurate and in compliance with withholding orders and the laws
- Research and respond to inquiries from employees, courts, state and federal agencies and others regarding garnishment orders
- Assist as needed to ensure accurate and timely reconciliation of garnishment accounts and establishes Electronic Founds Transfers (EFT) of payments to comply with jurisdiction rules
Payroll Assistant
Landry's Corporate Office
02.2014 - 10.2016
- Entered all new hire employees into Oracle.
- Data entry of such as Forms W-4, State income tax forms, Direct Deposit, and other employee data
- Enter salary increases
- Entered retail store receipts merchandize into excel spreadsheet
- Correcting and entering employee's time
- Provide answers to general payroll questions and address issues that may arise in a timely manner
- Maintain employee information confidential
Education
Human Resources Management
Houston Community College
Houston, TXHigh School Diploma -
Lamar High School
Houston, TX01-2012
Skills
- Ability to handle sensitive and confidential information with discretion
- Excellent communication skills
- Fluent in both English and Spanish
- Onboarding & offboarding
- HR policies & compliance
- Performance management
- HRIS management (UKG Pro, Oracle, ADP, etc)
- Payroll administration support
- Benefits administration
- Health, dental, vision, life, and disability insurance administration
- Leave of absence administration (FMLA, ADA, STD/LTD)
- Open enrollment coordination
Timeline
Human Resources Benefits Specialist
Cactus Wellhead LLC
05.2018 - Current
Payroll Coordinator
Goode Company Corporate Office
02.2018 - 05.2018
Garnishment Specialist
Landry's Corporate Office
02.2014 - 11.2017
Payroll Assistant
Landry's Corporate Office
02.2014 - 10.2016
Human Resources Management
Houston Community College
High School Diploma -
Lamar High School