Samantha Merrill
Eagle,ID
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to learn new responsibilities and skills to meet team goals.
Overview
6
6
years of professional experience
Work History
Youthworks! Trainee
Idaho Youth Ranch
03.2024 - 05.2024
- Worked in donation processing which helped develop organizational skills.
- Attended training courses to build understanding of processes, techniques and industry.
- Increased training efficiency by working closely with supervisor and coworkers, asking questions, and giving honest, detailed feedback.
- Trained in customer service.
- Shadowed team members to learn all related jobs.
- Experience in merchandising.
- Learned new materials, processes, and programs quickly.
- Collaborated with employees from various backgrounds.
Hostess
Smoky Mountain Pizza
01.2022 - 01.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
File Clerk
Stapley Engineering
08.2018 - 08.2020
- Improved file organization by implementing an efficient categorization and labeling system.
- Increased retrieval efficiency by digitizing hard copy documents and maintaining a secure electronic database.
- Reduced misplaced files by conducting regular audits and maintaining accurate records of all stored items.
- Streamlined office operations with the timely distribution of important documents to relevant departments.
- Supported administrative staff through effective file management, ensuring quick retrieval of essential information.
- Collaborated closely with team members to address any discrepancies or issues within the filing system, resolving them quickly and efficiently.
Education
High School Diploma -
Eagle High School
Eagle05.2020
Skills
- Reliable
- Growth Mindset
- Flexible
- Customer Service
- Organization
- Merchandising
- Cash Register Operations
- Collaboration-Team Player
- Stocking
- Cash Handling
- Donation Processing
- Good Work Pace
- Resilient-Hard Working
- Sorting
- Complaint Handling
- Dining room management
- Guest Engagement
- File Management
- General office functions
Additional Information
Daniel Springston
Youthworks! Coordinator
208-947-0863 Ext:1322
Laurie Weber
IYR Thrift Manager
208-989-9107
Garrett Anthony
Youthworks! Assistant
208-515-1473
Timeline
Youthworks! Trainee
Idaho Youth Ranch
03.2024 - 05.2024
Hostess
Smoky Mountain Pizza
01.2022 - 01.2023
File Clerk
Stapley Engineering
08.2018 - 08.2020
High School Diploma -
Eagle High School
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