Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacelyn Ganus

Batesville,AR

Summary

High-performing professional with extensive experience in industry. Skilled in testing, sorting and sampling products with working knowledge of safety codes. Reliable and efficient with equipment and software programs. Dependable waitress successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

2
2
years of professional experience

Work History

Glass Inspector

LaCroix Optical
06.2022 - Current
  • Documented appropriate quality inspection report information.
  • Recorded rejected product or raw material problems in daily production report.
  • Trained employees on quality control procedures and concepts.
  • Reported unusual discrepancies and problems to management for speedy resolution.
  • Performed final quality inspection of finished products based on established procedures.
  • Examined products for imperfections and defects.
  • Followed standard operating procedures for inspections and tests.
  • Recorded inspection and test results on data sheets.
  • Followed safety protocols while handling hazardous materials.
  • Operated and maintained testing equipment.
  • Sampled products to verify compliance with standards

Waitress

Tavolo Italian Resturant
09.2021 - 05.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

Education

High School Diploma -

Southside Charter High School
Batesville, AR
05.2022

Skills

  • Active Listening
  • Raw Materials Inspection and Testing
  • Critical Thinking
  • Product Tests
  • Menu Memorization
  • Adaptable and Flexible
  • Cool Under Pressure
  • Guest Flow
  • Courteous Phone Demeanor
  • Order Accuracy
  • Pos Operation
  • Billing and Payment Processing
  • Table Monitoring and Turnover
  • Menu Item Recommendation
  • Special Requests and Substitutions
  • Customer Service and Rapport
  • Google slides and documentation

Timeline

Glass Inspector

LaCroix Optical
06.2022 - Current

Waitress

Tavolo Italian Resturant
09.2021 - 05.2022

High School Diploma -

Southside Charter High School
Jacelyn Ganus