Summary
Work History
Education
Skills
Timeline
Generic

Jacenta Harris

Des Allemands,LA

Summary

Dedicated professional with strong customer service skills, adept at problem-solving and decision-making. Committed to fostering relationships that enhance customer satisfaction and operational efficiency.

Work History

Murphy USA
Boutte, Louisiana
  • Assisted customers with inquiries and resolved issues promptly.
  • Collaborated with team members to ensure smooth daily operations.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

General Manager

mcdonalds
Luling, Louisiana
  • Managed daily operations to ensure efficient restaurant performance.
  • Trained and developed team members on service standards and procedures.
  • Oversaw inventory management and ensured proper stock levels were maintained.
  • Delegated work to staff, setting priorities and goals.
  • Ensured compliance with health and safety regulations in the restaurant environment.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

Education

Certificate - CNA

Alison Empower Yourself
us
11-2025

Cerrtificate - Phlebotomy

Holmes Healthcare
New Orleans, LA
05-2021

Diploma -

Christ First Christian Academy
Texas City, TX
08-2020

Skills

  • Patient care
  • Multitasking Abilities
  • Decision-making
  • Blood collection
  • Active listening
  • Time management
  • Leadership
  • Medication administration
  • Customer service
  • PPE use

Timeline

Murphy USA

General Manager

mcdonalds

Certificate - CNA

Alison Empower Yourself

Cerrtificate - Phlebotomy

Holmes Healthcare

Diploma -

Christ First Christian Academy
Jacenta Harris
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