Jacey Cruz
Yuma,AZ
Summary
Detail-oriented Special Education Paraprofessional with well-established knowledge of lesson planning and individual student learning strategies. Trained in behavior management and customer service. Dedicated to long-term student success. Compassionate and versed in assisting teachers with lesson planning, IEP development and neurodiverse curriculum development. Excels in both group instruction and one-on-one tutoring. Extensive knowledge of effective interventions and obsolete practices.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Special Education Paraprofessional
Desert View Academy
Yuma, AZ
08.2023 - Current
- Reviewed and reported on IEP progress.
- Supported students with personalized accommodations, extra assistance and educational assessments.
- Evaluated student needs to provide helpful resources and support.
- Prepared handouts, study materials and other teaching aids.
- Participated in meetings with teachers, administrators, counselors, parents and guardians, outside agencies regarding student's progress.
- Improved behavior with modification and positive reinforcement techniques.
- Managed class of special education students in absence of lead teacher.
- Offered emotional support during times of difficulty or crisis situations involving the student.
Barista Trainer/ Barista
Starbucks
Yuma, AZ
09.2021 - Current
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
- Conducted on-site trainings for baristas in proper brewing techniques and customer service etiquette.
- Collected payments and provided accurate change.
- Taught team members how to make latest drinks and correctly perform new procedures.
Front Desk Receptionist
4th Ave Gym
Yuma, AZ
03.2022 - 04.2023
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Trainer/Front Desk Receptionist
Yuma Top Team
Yuma, AZ
11.2020 - 09.2021
- Monitored student behavior during class sessions to ensure safety regulations were followed.
- Built and maintained positive personal relationships with students and families, served as role model and character educator and prioritized safety by supervising classes closely.
- Opened studio doors in preparation for classes, locked and secured facility at closing time and closed out registers before departure.
- Explained and taught proper use of weights, exercise bands and other fitness equipment.
Education
High School Diploma -
Grad Solutions Online High School
Phoenix07-2021
Some College (No Degree) - Early Childhood Special Education
Arizona Western College
Yuma, AZSome College (No Degree) - Early Childhood Special Education
Arizona State University
Tempe, AZSkills
- Lesson Plan Implementation
- Progress Monitoring
- IEP Goals
- Teacher Assistance
- IEP Compliance
- Behavioral Plan Management
- Cash Handling
- Professional Demeanor
- Speedy and Efficient
- Safe Food Handling
- Exceptional Customer Service
Certification
- Finger Print Clearance
- CPR Certified both children and adults
- CPI certified
References
References available upon request.
Timeline
Special Education Paraprofessional
Desert View Academy
08.2023 - Current
Front Desk Receptionist
4th Ave Gym
03.2022 - 04.2023
Barista Trainer/ Barista
Starbucks
09.2021 - Current
Trainer/Front Desk Receptionist
Yuma Top Team
11.2020 - 09.2021
High School Diploma -
Grad Solutions Online High School
Some College (No Degree) - Early Childhood Special Education
Arizona Western College
Some College (No Degree) - Early Childhood Special Education
Arizona State University
- Finger Print Clearance
- CPR Certified both children and adults
- CPI certified
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