Jacey Gibaldi
Rancho Palos Verdes,CA
Summary
Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender/Food Service Worker
San Pedro Fish Market And Restaurant
04.2018 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Sales Associate
Spirit Halloween LLC
08.2019 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
TJX Companies
08.2021 - 04.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Bachelor of Arts - Psychology
El Camino College
Torrance, CABachelor of Arts - Psychology
San Francisco State University
San Francisco, CABachelor of Arts - Criminology, Law, And Society
University of California, Irvine
Irvine, CA06-2025
Skills
- Strong multitasking
- Efficient Learner
- Collaborative Team Player
- Great Customer Service
- Problem-solving skills
- Dedicated Work Ethic
- Clear and effective communication
Accomplishments
Gained management position for San Pedro Fish Market and Restaurant and was promoted to 'Supervisor' for one of our restaurant locations in Rolling Hills, CA and would bounce between there and our Harbor City, CA location. These smaller locations were known as San Pedro Fish Market Grille. During my supervisor role, I learned how to adapt to a larger workload, foster a healthy and communicative work environment, and create a rich bond with that of my team members. After that location shut down, I moved to the San Pedro, CA location and became the Bar Supervisor.
Certification
- ServSafe Food Handler's Certification
- ServSafe Alcohol - National Restaurant Association.
- California Driver's License
Timeline
Sales Associate
TJX Companies
08.2021 - 04.2022
Sales Associate
Spirit Halloween LLC
08.2019 - 11.2022
Bartender/Food Service Worker
San Pedro Fish Market And Restaurant
04.2018 - Current
- ServSafe Food Handler's Certification
- ServSafe Alcohol - National Restaurant Association.
- California Driver's License
Bachelor of Arts - Psychology
El Camino College
Bachelor of Arts - Psychology
San Francisco State University
Bachelor of Arts - Criminology, Law, And Society
University of California, Irvine
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