Jacey Holweger
Princeton,WV
Summary
Versatile and goal-oriented individual who possesses strong organizational, teamwork, and administrative skills, with proven willingness to continue to learn and adept to new skills and surroundings. Experienced at handling numerous projects at once while ensuring accuracy and meeting deadlines. Committed to leveraging these qualities to drive success and organizational growth in the healthcare industry.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Walmart
10.2022 - 02.2024
- Responded to customer requests for products and services.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Participated in cross-functional teams to discuss ways to improve overall customer satisfaction across company.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Direct Support Caregiver
Rescare Homecare
12.2019 - 10.2022
- Handled emergencies calmly following established protocols, ensuring client safety and promptly notifying appropriate parties.
- Increased client independence by teaching essential self-care skills such as grooming, dressing, and toileting.
- Coordinated transportation services for clients'' appointments, errands, or recreational outings safely and efficiently.
- Collaborated with healthcare professionals to develop customized care plans addressing each client''s unique needs.
Front Desk Receptionist
Days Inn
04.2017 - 11.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
Education
Associate of Applied Science - Health Administration
New River Community And Technical College
Princeton, WV05-2026
Skills
- Attention to detail
- Healthcare compliance
- Teamwork and collaboration
- Problem-solving abilities
- Organizational skills
- Medical terminology
- Quality assurance
- Scheduling
- Administrative support
- Basic accounting
Timeline
Customer Service Representative
Walmart
10.2022 - 02.2024
Direct Support Caregiver
Rescare Homecare
12.2019 - 10.2022
Front Desk Receptionist
Days Inn
04.2017 - 11.2019
Associate of Applied Science - Health Administration
New River Community And Technical College
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