Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Quick learner with a variety of skills.
Overview
7
7
years of professional experience
Work History
Data Analyst
Montco Manufacturing
03.2023 - Current
Enhanced business efficiency by identifying trends and patterns in complex datasets.
Streamlined data processing for faster results by implementing advanced analytics tools.
Improved decision-making processes with accurate data analysis and visualization techniques.
Resolved complex business challenges by leveraging statistical modeling techniques and machine learning algorithms.
Extracted and interpreted data patterns to translate findings into actionable outcomes.
Collaborated with business-unit leaders to identify and prioritize problems.
Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
Increased brand visibility by developing and executing strategic media plans across various platforms.
Conducted thorough market research to inform strategic planning for new initiatives and potential growth opportunities.
Managed multiple projects simultaneously while adhering to strict deadlines and budgets.
Used Adobe software to develop clean instruction sheets, create captivating product pictures, and develop instructional videos on product.
Work with the Web Developer to clean up, edit, and reformat website design and flow.
Integrate and design a "Private Rebranding" launch for our business-to-business sales.
Negotiate and implement dealer discounts and sales.
Manufacturing Production Supervisor
QuietRide Solutions DBA Montco Manufacturing
09.2021 - Current
Improved production efficiency by implementing lean manufacturing processes and reducing waste in the workplace.
Enhanced team performance by providing regular coaching, feedback, and training to employees on best practices in manufacturing operations.
Streamlined production workflows for increased throughput and reduced lead times with a focus on continuous improvement initiatives.
Ensured product quality by closely monitoring production processes, conducting regular inspections, and addressing any issues promptly.
Boosted employee morale by fostering a positive work environment, recognizing exceptional performance, and addressing concerns in a timely manner.
Managed inventory levels efficiently to ensure availability of raw materials for uninterrupted production runs while avoiding excess stockpiles.
Achieved on-time delivery of finished products through efficient coordination of resources and close monitoring of production progress against deadlines.
Participated in strategic planning sessions with senior management to identify growth opportunities and align production capabilities with company objectives.
Trained staff of direct labor employees to perform assembly and manufacture of specified products.
Evaluated team member performance regularly to identify and resolve productivity concerns.
Created informative documents with Microsoft Office and Google Docs to provide clear direction to employees on how to produce, package and label products.
Reviewed customer feedback and developed strategies to improve product quality.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Collaborated with team members to develop best practices for consistent customer service delivery.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
Utilized data analytics tools to monitor performance trends regularly, identifying areas for improvement and implementing necessary changes.
Handled customer inquiries and suggestions courteously and professionally.
Shop Floor Controller
Nidec Motor Corporation
07.2017 - 09.2021
Enhanced production efficiency by streamlining processes and optimizing workflows.
Reduced material waste and improved sustainability through diligent inventory management.
Ensured timely delivery of projects by closely monitoring schedules and milestones.
Coordinated communication between departments, fostering a collaborative work environment.
Managed daily operations on the production floor, maintaining a safe and organized workspace.
Supported continuous improvement initiatives by identifying areas for process optimization.
Mitigated potential risks, implementing proactive safety measures in adherence to industry standards.
Facilitated smooth transitions between production phases, ensuring minimal downtime for equipment setup.
Provided hands-on support during peak production periods, assisting teams in meeting tight deadlines.
Addressed potential bottlenecks proactively before they escalated into major issues impacting project timelines or budgets.
Oversaw quality control procedures throughout the production process to ensure consistent product outputs.
Optimized resource allocation by actively monitoring inventory levels and working with the purchasing team accordingly.
Monitored and tracked progress of all production tasks for on-time delivery.
Coordinated with production team to support productivity targets and deadline management.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Developed and maintained efficient production processes and procedures.
Reported Engineering Errors for the production floor and communicated with the Engineering department to resolve issues quickly.
Created and maintained detailed reports and schedules of all production tasks.
Communicated scheduling with 50+ employees to promote on-time delivery.
Assistant Manager
James' SuperSave Foods
11.2016 - 07.2017
Improved customer satisfaction by addressing and resolving complaints promptly.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Developed strong working relationships with staff, fostering a positive work environment.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
Implemented loss prevention strategies, resulting in reduced shrinkage rates.
Ensured compliance with local health regulations through diligent sanitation practices and staff training.
Engaged customers and provided very high level of service and support, helping find desired products and items.
Trained new employees on proper protocols and customer service standards.