Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacey Mandell

Rochester

Summary

Dedicated worker with a proven track record of reliability and exceptional customer service. Known for effective communication and teamwork, ensuring a positive experience for customers while maintaining operational efficiency.

Overview

3
3
years of professional experience

Work History

Makes Pizza & Small Bites, Cashier

Babas Pizza
Albany, NY
02.2024 - Current
  • Process customer transactions efficiently.
  • Provide excellent customer service, addressing inquiries and resolving concerns promptly.
  • Assist in training new cashiers on company policies and operational procedures.
  • Maintain inventory levels, notifying supervisors of low stock foods.
  • Prepare pizzas and small side foods.
  • Assist in food plating and presentation to enhance customer experience.
  • Operate kitchen equipment, ensuring cleanliness and proper functioning between uses.

Food Service Worker

Abbotts Ice Cream
Henrietta, NY
05.2023 - 08.2025
  • Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
  • Operated point-of-sale system efficiently, processing transactions accurately and maintaining cash drawer integrity.
  • Prepared and served a diverse menu of ice cream products, adhering to food safety standards and guidelines.
  • Maintained cleanliness and organization of work area.
  • Assisted in training new employees on best practices for food preparation and customer interaction.
  • Collaborated with team members to streamline service processes, enhancing workflow during peak hours.
  • Resolved customer inquiries promptly, fostering positive relationships and enhancing brand loyalty.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.

Education

Bachelor of Science - Psychology

State University At Albany (SUNY Albany)
Albany, NY
05-2027

Skills

  • Reliability and punctuality
  • Written and verbal communication
  • Professionalism and courtesy
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills

Timeline

Makes Pizza & Small Bites, Cashier

Babas Pizza
02.2024 - Current

Food Service Worker

Abbotts Ice Cream
05.2023 - 08.2025

Bachelor of Science - Psychology

State University At Albany (SUNY Albany)

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