Summary
Overview
Work History
Education
Skills
Timeline
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Jacey Pollock

Butte,Montana

Summary

Excited to learn and enhance my work experience. I'm a good listener and have no problem completing tasks given.

Overview

5
5
years of professional experience

Work History

Pack and Ship

UPS
09.2023 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

Stocking Associate

Walmart
03.2023 - 08.2023
  • Enhanced store organization by accurately stocking shelves and maintaining inventory control.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Examined and inspected stock items for defects and reported damages to supervisor.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Scanned, recorded and verified received inventory during regular shipments.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.

Pack and Ship

UPS
09.2022 - 03.2023
  • Demonstrated strong attention to detail when handling fragile or delicate items during the bagging process, minimizing potential damage or breakage incidents.
  • Offered assistance to customers purchasing large or heavy items, ensuring a safe and positive experience throughout their visit.
  • Participated in ongoing training and development opportunities, staying informed on best practices for customer service and store operations.
  • Collaborated with team members to complete large-scale projects such as seasonal resets or product launches in a timely manner.
  • Enhanced store cleanliness, maintaining well-stocked shelves and organized aisles for a better shopping experience.
  • Helped resolve customer complaints or concerns professionally and courteously, reinforcing positive brand image.
  • Assisted elderly or disabled customers with their shopping needs, providing compassionate support throughout their visit to the store.
  • Supervised and trained new staff in performing census.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.

Pet Care Associate

R&R Pet Resort
08.2021 - 01.2022
  • Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
  • Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
  • Monitored animal behavior closely to identify signs of distress or illness promptly and took appropriate action when needed.
  • Enhanced customer satisfaction by providing personalized pet care services tailored to individual needs.
  • Supervised animals during group play sessions, checking for aggressive behavior and to prevent biting among dogs.
  • Conducted thorough initial consultations with new clients to assess their pets'' unique needs and preferences.
  • Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
  • Assisted in managing financial transactions accurately while maintaining organized records of all services provided.

Sandwich Maker

SUBWAY
03.2021 - 08.2021
  • Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
  • Greeted guests, promoted specials, and took orders.
  • Managed cash transactions efficiently while adhering to company policies for financial security measures.

Fast Food Cook

Taco Bell
06.2019 - 03.2020
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Maintained a clean and organized workspace, contributing to a positive and safe work environment.
  • Cooked menu items according to specified instructions.
  • Handled high-pressure situations gracefully, maintaining professionalism even during peak business periods.
  • Practiced proper safety and sanitation standards.
  • Trained and assisted new kitchen staff members.

Education

GED -

Montana Tech of The University of Montana
Butte, MT
02.2024

Skills

  • Sales and Marketing
  • Coaching and Mentoring
  • Retail Floor Stocking
  • Cash Handling
  • Cleaning and sanitizing
  • Time management skills
  • Customer Service
  • Written and verbal communication
  • Basic Math Competence

Timeline

Pack and Ship

UPS
09.2023 - Current

Stocking Associate

Walmart
03.2023 - 08.2023

Pack and Ship

UPS
09.2022 - 03.2023

Pet Care Associate

R&R Pet Resort
08.2021 - 01.2022

Sandwich Maker

SUBWAY
03.2021 - 08.2021

Fast Food Cook

Taco Bell
06.2019 - 03.2020

GED -

Montana Tech of The University of Montana

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Jacey Pollock