Jacey Smith

• Greeted customers and introduced the menu and recommended items
• Helped create specials items and corresponding specials chalkboard sign
• Created the first closing list/routine and inventory
• Memorized 8+ house flavor combinations for coffee drinks as well as 20+ Regular's orders
• Worked efficiently with a team through 4 hour or more rushes
• Became a novice at latte art by self motivation and research
• Regularly organized buttons on POS as well as dry and refrigerated storage
• Regularly practiced having tough conversations with customers when issues arose (out of an ingredient, long wait times, refunds, etc.)
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Trained 5 new employees within 10 months.

• Prepared Paninis, Smoothies, and Drinks at a food truck
• Took customers orders on a Clover POS
• Recorded Inventory
• Responsible for Cashing Out Tills and Delivering Cash to Owners
• Organized Dry and Refrigerated Storage Spaces
• Trained food truck employees.

• Bussed, Cleansed, and Reset Tables for Service
• Rinsed, Cleansed, and Sanitized Dishes and Utensils Eciently
• Performed Closing duties to Clean and Reset areas of restaurant.

• Maintained Cleanliness within Offices and Common Spaces
• Sanitized Desks and Countertops
• Vacuumed Offices and Hallways
• Executed Practices with the following tools: Backpack Vacuum, Mop, Broom
• Cleansed, Sanitized, and Restocked Public Restrooms
• Responsible for locking Personal and Common Office spaces.

• Greeted and Attended to Customers
• Checked in and Unpacked Gift Shop and Pharmaceutical Products
• Stocked Shelves with Corresponding Product
• Bagged and Gift Wrapped Items
• Counted and Closed Tills to ensure correct cash amounts
• Responsible for Closing Establishment by: Locking Doors, Engaging Security System, Locking Safe.

Custodian:

• Maintained Clean Stocked Bathrooms for a Busy Cafe and Recreation Company
• Polished Glass Windows and Doors
• Vacuumed Office and Common Areas
• Dusted and Sanitized Surfaces

Recreational Vehicle Detailer:

• Detailed Rec. Vehicles for Guided Tours
• Sanitized ATV Helmets to Ensure Safe COVID-19 Precautions for Guests
• Filled Vehicle Tanks and Returned Vehicles to Designated Area.

• Cleaned and Sanitized Tables and Seating
• Assisted Servers in Delivering Food and Drink to Guests
• Lifted Large Serving Trays
• Attended to Guest's Needs

• Cleansed and Sanitized Buffet Areas
• Restocked Buffet and Salad Bar
• Set up and Took Down Buffet On my own
• Bussed and Reset Tables for Guests