Summary
Overview
Work History
Education
Skills
Timeline
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Jachem Murray

Jennings,LA

Summary

Accomplished Parts Manager with a proven track record at Bubba Oustalet Chev, enhancing inventory management and customer satisfaction. Expert in inventory auditing and fostering customer relations, I've significantly improved operational efficiency and interdepartmental collaboration. My strategic approach to inventory control and commitment to service excellence have consistently driven success. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

30
30
years of professional experience

Work History

Parts Manager

Bubba Oustalet Chev
04.2020 - Current
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
  • Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
  • Increased efficiency in the parts department by implementing an improved inventory management system.
  • Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
  • Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Established effective communication channels with other departments to streamline processes and improve interdepartmental collaboration.

Parts Manager

Don Shetler Chev
05.2007 - 02.2020
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
  • Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
  • Increased efficiency in the parts department by implementing an improved inventory management system.
  • Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
  • Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
  • Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.

Parts Counter Sales Person

Bubba Oustalet Chev.
12.1994 - 04.2007
  • Streamlined order processing for quicker turnaround times and improved customer experience.
  • Increased customer satisfaction by providing knowledgeable assistance and efficient service at the parts counter.
  • Improved communication between departments by developing processes for relaying information about special orders more efficiently.
  • Contributed to higher sales by recommending appropriate parts and accessories based on customer needs.
  • Maintained accurate inventory records, ensuring optimal stock levels and minimizing backorders.
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.

Education

High School Diploma -

Jennings High School
Jennings, LA
1993

Skills

  • Invoice Processing
  • Customer Service
  • Inventory Management
  • Ordering parts
  • Stock management
  • Inventory Auditing
  • Returns processing
  • Inventory Restocking
  • Customer Relations

Timeline

Parts Manager

Bubba Oustalet Chev
04.2020 - Current

Parts Manager

Don Shetler Chev
05.2007 - 02.2020

Parts Counter Sales Person

Bubba Oustalet Chev.
12.1994 - 04.2007

High School Diploma -

Jennings High School

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Jachem Murray